Oral Health Group

Are You Paying Attention to Your Dental Team?


July 24, 2017
by TGNA Dental

As leaders, we can be too busy sometimes to see the warning signs that our team members are showing that they are falling out of engagement with us. We often don’t notice this until it’s too late and our team members are disgruntled, unmotivated, and their work is slipping in quality and accountability.

If you are reading this and you are a leader (pssst…we all lead in some way, form, or fashion) remember it is your job to PAY ATTENTION to your team and the warning signs they give you.
A few tell tail signs that a team member is falling out of engagement with you are:

Disengagement
When people are excited, they want to talk. If you notice that a team member is less talkative or open to getting involved in a project, there is a good chance that there is something going on.  Disengagement can also show up as lateness or calling in sick more than usual. If you catch this early on you can pull the team member aside and ask him/her if there is anything you can help them with, find out what is bothering them and then readjust their scope to reinvigorate them.

Lack of initiative
When team members stop taking initiative, sharing ideas and opinions, they are often burnt out or disinterested. Communication is key here; find out how they are feeling, and ask questions. The solution could be as simple as ensuring they have some downtime or reallocation of tasks to lessen the work load.

They stop smiling
This is by far the most obvious sign of a disgruntled employee. We are only human- if we are not happy we stop smiling. If you see this, act on it. “People work for people, not companies”.

Be present and lead with a servant heart, ask your team how they are and care enough to do something about it.


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