May 19, 2015
by Kahaliah Richards
Your critical area of focus…
In today’s fast paced world of change, competition and customer (patient) sophistication, it is critical to focus on your service, reputation and referrals.
Also critical, is to know how your patients feel about you, talk about you and express their dissatisfaction.
For more information, please visit: http://transitionsonline.com/blog/tuesdays-with-transitions/the-patient-is-a-customer.html.
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