Oral Health Group

Topic
Patient Management

Hygienists
May 12, 2020 Feature Dental CareDental HygieneDental HygieneHygienistsPatient Management

Keep Calm & ADPIE: Unleashing Hygienists’ Potential

by Tracy Poirier, RDH, IMC™

Did you know that acronyms are actually very modern inventions? They were found to be in existence around World War 1, but were still not used very much until World War 2. The word “acronym” did not even come into

autistic client
May 12, 2020 Feature Dental HygienePatient ManagementPatients with disabilities

Getting To Know Your Clients Who Have Autism

by Jennifer Grzebien, RDH

It was in March of 2019 that my daughter was diagnosed with autism at a support level 3, just before her 3rd birthday. This means that she requires substantial support in order to get through her day. Since then, I

May 4, 2020 News BlogsOffice ManagementPatient Management

No Time for Doom and Gloom…But Be Prepared to Make Some Changes!

by Shawn Peers, Dental Peers

Well we are seeing signs of the flattening of the curve and the hope is we will start to return to some degree of “normal” very soon. New Brunswick and Saskatchewan seem to be leading the charge in loosening restrictions.

February 13, 2020 Feature CharityDental HygienePatient ManagementPeriodontology

Let Love Rule: Flight 1246, Seat 18A

by Irene Iancu, BSc, RDH, CDTP

Crosscheck complete. Ready for departure from one of the most remarkable adventures I’ve had the privilege of embarking on. I’m faced with the incredibly challenging task of describing what seems to be an indescribable dream; a blur of circumstances sous

November 28, 2019 Feature Oral Health OfficeOverall HealthPatient Management

Holiday Blues: Navigating Patients’ Loneliness

by Julian Perez, Vice President of Risk Management & Compliance at dentalcorp; Michelle Budd, DDS, Patient Safety Consultant at dentalcorp

It’s been said that there is no health without mental health—the truth of this statement is difficult to refute. Mental illness presents a serious barrier to receiving good health care and dental care is no exception. The enormity of this

re-care program
November 19, 2019 Feature Dental HygieneHygienistsPatient Management

How To Craft The Perfect Re-Care Program

by Jodie Cantarelli, AAS, RDH, Dip.AdEd

In the world of dental hygiene, we commonly refer to routine follow up exams with patients as ‘recall’ appointments. More appropriately, these can be considered re-care exams, as our patients aren’t recalled per se, rather compassionately re-cared for through the

February 15, 2017 News BlogsPatient ManagementTreatment planning

3 Steps to Lead You Towards Case Acceptance

by TGNA

The success of a dental practice is completely dependent on how effective the team is in influencing patients to say “yes” to recommended care.  It doesn’t matter how excellent all other aspects of the practice are, if the patient doesn’t

November 22, 2016 Feature Dental HygienePatient ManagementPractice management

Compliance Begins When Patients Walk in the Door

by Leann Keefer, RDH, MSM

The first touch-point for patients is the reception area and it is critical to make a positive and lasting impression. Patients expect a dental office to maintain high standards of cleanliness and safety, which starts from the moment they enter

granuloma
October 18, 2016 Feature Oral HealthOral SurgeryPatient ManagementPeriodontics

Careful Communication Cuts the Cost of Complications

by Peter C. Fritz, BSc, DDS, FRCD(C), PhD (Perio), MBA, Certified Specialist in Periodontics; Assunta Piccini, CDAII; Stephanie Klok, BA, RDH

A 72-year-old female patient was referred to our office by her physician with the chief concern of a large granuloma on her lower lip. The patient had a medical history positive for hypertension, thyroid disease, hypercholesterolemia, osteopenia, sinusitis and eczema.

September 9, 2016 News Dental CareOffice ManagementPatient ManagementPractice managementPublic Relations - Patient Care

How To Turn New Patients Into Return Patients

by Oral Health
August 3, 2016 News Continuing EducationCustomer servicePatient Management

The Power of Experience to Educate and Empower Your Patients

by Oral Health

Are you doing all you can to motivate and empower your patients to become actively involved in their dental health?    As dental professionals, you are trained to understand the science of oral health. You know how to use the

July 27, 2016 News Customer serviceDental CareGeneral DentistryManagementPatient ManagementPractice management

People Buy From People They Trust

by Oral Health

Are you using referrals as one of your most successful practice building strategies? One of your patients has just said great things about you, your office and your team. This is an excellent opportunity to take advantage of one of the

July 26, 2016 News Dental TeamMarketing strategiesOffice ManagementPatient ManagementPractice management

Focus on Building Patient Loyalty at your Dental Practice

by Oral Health

While many aggressive dental marketers have a single minded goal to gain new patients for a dental practice, only a few realize that retaining patients and winning loyalty matters more in the long run. Marketers should focus the better part

July 11, 2016 News Community Dental CareCommunity outreachConnectivityGeneral DentistryGeneral NewsManagementOffice ManagementPatient educationPatient ManagementPractice managementPublic Relations - Patient CareSocial mediaSocial networkingWebsites

Addressing Changing Patient Preferences & Expectations

by Kahaliah Richards

For more information, please visit: www.ekwa.com.

July 4, 2016 News Dental HygieneDental HygieneDental TeamHygienistsMarketing strategiesOffice ManagementPatient ManagementPractice management

Patients Need A Reason to Return…

by Kahaliah Richards

What is the number one reason why patients do not return for their hygiene visits?  Doctors and team members: if you don’t know, you need to find out! We’ve all heard the excuses; illness, my boss called a meeting, my kids

June 21, 2016 News BlogsDental CareDental industryGeneral NewsMarketing strategiesOffice ManagementPatient ManagementPublic Relations - Patient Care

Reducing Cancellations & No Shows

by Kahaliah Richards

DOWNTIME: What happens when patients cancel or just fail to show up? This is especially a problem in hygiene (which patients often skip because, after all to them, “It’s just a cleaning”), but it affects the whole practice. Think of

April 7, 2016 News Chronic DiseaseCommunity Dental CareDental CareDental industryGeneral NewsOverall HealthPatient ManagementPreventive DentistryPublic Relations - Patient Care

Where is dentistry going? A chain of prevention practices.

by Kahaliah Richards

Three news items crossed my desk in the past month. All seem to point to a future for dentistry which features more specialization around managing the cause of poor oral health. One news item was a video interview with a

April 5, 2016 News Dental CareGeneral NewsPatient ManagementPublic Relations - Patient Care

Patient Magic Ratio: Part Two

by Kahaliah Richards

4 ways to enhance patient satisfaction…… Patient communication is more likely to succeed when there are more positive interactions than negative interactions. Luckily, we as humans have a unique ability to turn negative thoughts and emotions into positive ones. Here

March 29, 2016 News Dental CareDental industryGeneral DentistryPatient educationPatient ManagementPractice managementPublic Relations - Patient Care

The Patient Magic Ratio.. Part One

by Kahaliah Richards

The key to improving patient satisfaction…… People are porous. They tend to absorb and reflect the atmosphere and motions around them. According to Nobel Prize-winning psychologist Daniel Kahneman, we experience approximately 20,000 individual moments in a waking day. Each moment

March 23, 2016 News Cosmetic DentistryDental CarePatient ManagementPublic Relations - Patient Care

The emerging paradox in dental care

by Kahaliah Richards

Paradox = conflicting or contradictory trends. So what might be the paradox in dental services? On the one hand we have this movement to cosmetic care. A recent survey conducted by the American Academy of Cosmetic Dentistry says that more