Topic
Office Management

May 29, 2020 Feature Dental TeamEditorialOffice ManagementOral Health OfficePractice managementTeam motivation

What Does Practice Leadership Look Like During COVID-19?

by Lou Shuman, DMD, CAGS, CEO and Founder of Cellerant Consulting

The Oral Health Group has a fantastic resource on its site, curating several helpful news items and “what-comes-next” features all related to COVID-19. A number of the headlines reflect both frustration about the lack of clear reopening guidelines in different…

May 4, 2020 News BlogsOffice ManagementPatient Management

No Time for Doom and Gloom…But Be Prepared to Make Some Changes!

by Shawn Peers, Dental Peers

Well we are seeing signs of the flattening of the curve and the hope is we will start to return to some degree of “normal” very soon. New Brunswick and Saskatchewan seem to be leading the charge in loosening restrictions.…

April 7, 2020 Feature Data Driven DentistryOffice ManagementPractice management

Making the Initial Phone Call Count

by Oral Health

Despite the digital advancements of email, websites and social media, the importance of phone calls remains. When first contacting a dental office, our data shows nearly 75% of patients would prefer doing so by phone. Therefore, you must make sure…

January 6, 2020 News BlogsOffice ManagementPractice management

Vision 2020: You Don’t Have to be Alone!

by Shawn Peers, Dental Peers

As we close the book on 2019 and move into a new decade, it is an interesting time to consider the evolving landscape for dentistry. The constant “yin and yang” between the profession versus the business of dentistry will continue…

November 22, 2019 Feature Dental HygieneOffice Management

Q&A With Michelle Worton, RDH, Blooming Smiles Dental Hygiene, Fort St. John, British Columbia 

by Irene Iancu, BSc, RDH, CDTP

Irene: When did you know you wanted to open your own practice?   Michelle: In 2015, the entrepreneurial vision began. Why? I’ve always had a passion for health. For wellness. For connection. For beautiful SMILES. My beginning was a shift.…

November 22, 2019 Feature Dental HygieneDental OfficeHygienistsOffice designOffice Management

Good Things Come To Those Who Hustle

by Irene Iancu, BSc, RDH, CDTP

Owning my own practice seemed insurmountable in 2010 when I put together my first business plan. It took me three months to add the lines and numbers into various spreadsheets and when I realized that I didn’t have enough money,…

October 31, 2019 Feature Office ManagementOral Health OfficePractice management

Services To Streamline Your Dental Practice

by Savannah Koran

Navigating the dental business world can be one of the toughest jobs in the dental space. Choosing what services are needed, what is necessary, what to keep in office, what to outsource, where do you start? Every time you open…

October 7, 2019 News BlogsDental StudentsDental TeamNew dentistsNew gradsOffice ManagementPractice management

(Business) Questions Your Mother (Dental School) Never Told You About!

by Shawn Peers, Dental Peers

We probably all remember listening to the music of our parents when we were kids. Some of it we liked…others, not so much. My parents grew up in the juke box/malt shop era, so 50’s rock and roll was part…

July 8, 2019 News BlogsDentistryFinancesGeneral PracticeOffice Management

Investing To Maximize Your Sales Value

by Shawn Peers, Dental Peers

There comes a time in the life of every dentist/owner when the moment to sell their practice is upon them. It can be a difficult decision. Your practice is “your baby”…your life’s work. For most, it will be their most…

July 1, 2019 Feature Dental equipmentDental OfficeGeneral PracticeNew dentistsOffice ManagementOral Health OfficePractice Operations

Opening A New Dental Practice: How Important Is Good Design?

by Jean Akerman, ARIDO, IDC

The task of opening a new dental office can be formidable. There are so many considerations: Is there adequate usable area for my needs? What dental equipment will best suit my practice? What are the health and safety requirements and…

April 2, 2019 Feature Data Driven DentistryGeneral PracticeOffice designOffice ManagementOHGdata

Your Patients Are Judging You Before They Meet You

by Oral Health

First impressions matter. Whether it’s the first handshake, the first walk-through or the first “hello” in a phone call – they matter. Those firsts are how you base your opinion on an experience, and that’s what your patients are doing…

September 11, 2018 Feature Office ManagementOral Health OfficePractice management

Practice Purpose: The Core Pillar to Your Practice Success

by Carrie Webber

Read any business book, interview any business leader, ask any successful entrepreneur – what makes your business a success? Chances are, at least one of the following buzz-words are mentioned: Vision, mission, goals, values, culture, purpose. As business owners, we…

September 11, 2018 Feature Office ManagementOral Health OfficePractice Operations

Five Ways to Positively Impact Practice Revenue

by Lisa Philp

Every dental practice has key engines that drive and determine practice health, stability and longevity. These engines include building and maintaining a strong and thriving patient base, generating consistent and predictable revenue, efficiently managing expenses, and fostering effective communication. Ultimately,…

March 5, 2018 News BlogsOffice Management

Why You Need to Set and Track KPIs for Your Dental Practice

by Shawn Peers, DentalPeers

Those who choose to assume the risk of operating a small business rather than accept the security of a regular pay cheque are often passionate about what they do. Whether they are building a product or providing a service, they…

October 4, 2017 Feature Dental OfficeOffice Management

I Now Pronounce You…

by Catherine Wilson

In 1984, Oral Health, our monthly clinical journal, was 73-years-old and Dental Practice Management was born. DPM was meant to be the source for all things not clinical. Employer concerns, staffing, legal matters, marketing, finance, transitioning, office design were all…

October 4, 2017 Feature Dental OfficeOffice Management

Potential New Tax Changes

by David Chong Yen, CPA, CA, CFP; Louise Wong, CPA, CA, TEP; Eugene Chu, CPA, CA

Is this the end of professional corporations? It’s been over a decade since the government allowed non-dentist family members to become shareholders of a dentistry professional corporation (DPC). Just as the government gives, it can also take away. The introduction…

October 4, 2017 Feature Dental OfficeOffice Management

Planning for Peak Performance

by Naren Arulrajah

You don’t approach a cosmetic case with the intention of creating a smile that looks “okay,” or design a crown to fit “good enough.” Why should you settle for a profit margin that is “okay,” or practice growth that is…

October 4, 2017 Feature Dental OfficeOffice Management

Legal Audit Approaches for Peak Performance

by John McMillan, LL.B

Achieving and maintaining peak performance certainly involves a focus on marketing, operational efficiencies and controls and the use of new technologies. Often overlooked or neglected are the many legal relationships, agreements and statutory requirements that have over the years become…

October 4, 2017 Feature Dental OfficeOffice designOffice Management

Mackenzie Dental Centre

by Mackenzie Dental Centre

When Dr. Lloyd Pedvis decided to open a new practice in a different demographic area from his previous location, his intention was to provide outstanding service by investing in state-of-the-art technologies, and to promote a sense of well-being for new…

October 4, 2017 Feature Dental OfficeOffice designOffice Management

Aurora Borealis Orthodontics

by Aurora Borealis Orthodontics

Live Long and Prosper Aurora Borealis Orthodontics is believed to be the world’s only Star Trek themed orthodontic practice, filled with authentic, screen-used props from all of the television series and motion pictures. Located in downtown Aurora, ON site started out…