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Would you rather: 1) do your taxes, 2) use a restroom with broken locks, or 3) listen to a young child learn how to play the violin, rather than approach your employer for a raise? In the field of dental…
Human resources (HR) can encompass a myriad of elements that build, support and drive the employment experience within an organization. From employee engagement to training and performance management, HR can be a creative and strategic partner in making your business…
What are human resources? The first thing you may think of is a corporate department who hires, fires, pushes paperwork and manages payroll. Perhaps you associate this role as the “rule maker” or a department that only has a place…
It has long been suggested that engaged team members are more productive within—and loyal to—their organizations. Team engagement is a critical driver for practice success. Engaged team members are not just satisfied with their jobs, they are energized by them.…
A recent study from the Oral Health Foundation caught my attention. According to the study, evidence suggests that office workers are the most likely to eat sugary food and drinks as a result of stress – rather than those out…
You probably know what happens if you don’t practice good oral hygiene: tooth decay, gingivitis, and even worse. But what about preventative maintenance when it comes to employment law? The simple reality is that most dentists, whether they are the…
Picture working in this environment: Your entire team, led by the office manager, has conspired against you. At lunch time, there is never a chair at the table for you. Sometimes, the lunch you have prepared has been thrown out…
Maybe you don’t pay overtime because you let your staff take a day off when they need it, or maybe your staff doesn’t get a proper lunch break most days, but once in a while they can take an extra…
Now that one month of the year is behind us, I hope you are on your way to making any of the necessary changes to your practice that you feel will help improve your patient care and financial performance in…
The most important task your office will ever undertake is the hiring of great team members to join you in growing your practice and serving your patients. Hiring new team members is an exciting opportunity but it also often comes…
Oral Health Office focuses on the practice management side of dentistry and each time I sit down to write my editorial, I aim to shed light on the positive benefits of working as a team. Leadership and coaching, strategizing and…
Do you manage someone who has “bullish” behaviors or is abrasive? Work with someone who is abrasive? Work for someone who is abrasive? You are not alone. Just say the word “bully,” and most people imagine a childhood playground and stolen lunch money. As…
Dr. Sylvia Ha purchased a practice, and, like many dentists in that situation, she inherited the staff. As is also, unfortunately, still quite common in the dental industry, none of the staff had written contracts. Dr. Ha maintained that status…
You want the best for yourself and your practice, but the first step toward getting there is developing the right mindset. Have you ever wondered what it takes to make it to the very top in dentistry? I’m not talking…
Congratulations on finishing dental school and waiting for your license to become active! Do you have a career plan set in motion or are you just beginning to test the waters and see what the booming market has to offer?…
ANSWERING TOUGH PATIENT QUESTIONS WITH GREAT ANSWERS Why do I have to pay for an examination? In a clinical exam, the doctor diagnoses not just tooth decay and gum disease, but she looks for signs of potentially serious health conditions,…
I sincerely hope that the reason for sharing this YOU TUBE video with dentists is understood. We are so incredibly fortunate to do what we do. We are autonomous, even the insanity of the “ya can’t treat your spouse” law…
I have a birthday looming. When I’m sixty-four isn’t that much farther. Eliot’s suggestion that I grow old, I grow old, I shall wear the cuffs of my trousers rolled is beckoning, and the Simonesque image of sitting on a…
By Sally McKenzie from Dental Tribune America Amber is an assistant in Dr. D’s office. She’s what you picture when you think “free spirited.” She likes to color her hair a new shade every month: bleach blond, jet black, fiery…
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