Topic
Practice Operations

November 12, 2019 Feature Data Driven DentistryOHGdataPractice Operations

First Comes The Dentist, Then The Location

by Oral Health

Location, location, location. Every dentist knows the site of their practice is one of the most important considerations when opening to the public. It doesn’t matter if you’re in a rural area, a city or a metropolis, where you are…

October 3, 2019 Feature Dental OfficeOffice designOral Health OfficePractice Operations

A Journey To Excellence In Clinical Practice & Interior Design

by Peter Barry, CMC, RRDH; Darcie Galbraith, BA, Interior Design Coach

Dentistry is a special and exciting career for people interested in medicine, oral health, and helping others. Although becoming a dentist requires many years of education, our challenging yet rewarding field can make the effort well worth it. The Learning…

July 1, 2019 Feature Oral Health OfficePractice ManagementPractice Operations

Retirement – The Big Picture

by Dr. Wilson Chen BSc., DDS, CFP, FMA

July is here, and Canadians everywhere are trying to squeeze the most out of our abbreviated summer. Hopefully, we’ve all set aside time to reconnect with family and friends and to recharge our internal batteries. For many of us, the…

July 1, 2019 Feature Dental equipmentDental OfficeGeneral PracticeNew dentistsOffice ManagementOral Health OfficePractice Operations

Opening A New Dental Practice: How Important Is Good Design?

by Jean Akerman, ARIDO, IDC

The task of opening a new dental office can be formidable. There are so many considerations: Is there adequate usable area for my needs? What dental equipment will best suit my practice? What are the health and safety requirements and…

May 6, 2019 News BlogsHuman ResourcesPractice managementPractice OperationsTeam motivation

Don’t Allow The Bully Into Your Workplace

by Shawn Peers, DentalPeers

Picture working in this environment: Your entire team, led by the office manager, has conspired against you. At lunch time, there is never a chair at the table for you. Sometimes, the lunch you have prepared has been thrown out…

March 1, 2019 Feature Office designOral Health OfficePractice Operations

Answering the Office Design Questions You Should Be Asking

by Kathryn Gaysinsky, De Style Design Inc.

What’s a frequent request you try to stray dental clients away from? The first step in looking at any dental office layout is examining the flow and ergonomics of a given unit. It is important during this first step to…

March 1, 2019 Feature Marketing strategiesOral Health OfficePractice Operations

How Marketing Can Save Your Clinic in 2019

by Alex Zlatin, Maxim Software Systems

In the past, we had product-centric companies and then they shifted to being customer-centric, now today the most successful companies are moving towards being purpose-centric. This means that all aspects of the business, whether it’s marketing, service, R&D, sales, IT,…

March 1, 2019 Feature Human ResourcesOral Health OfficePractice Operations

Employment Standards: Good for Employees, Essential for Employers

by Carole McLeod

Maybe you don’t pay overtime because you let your staff take a day off when they need it, or maybe your staff doesn’t get a proper lunch break most days, but once in a while they can take an extra…

February 4, 2019 News BlogsDental TeamHuman ResourcesPractice Operations

Recruiting Talent is a Full Time Job!

by Shawn Peers, DentalPeers

Now that one month of the year is behind us, I hope you are on your way to making any of the necessary changes to your practice that you feel will help improve your patient care and financial performance in…

January 31, 2019 Feature Oral Health OfficePractice managementPractice OperationsTeam motivation

Paid Getting in Tune: Best-Practices for Engaging Your Employees in the Year Ahead

by Lori Anne Paananen, VP, Human Resources at dentalcorp

Increased attention has been given to employee engagement and retention in recent years. Many practice leaders are now making it a top-priority, investing more time and resources into assessing and subsequently improving engagement among team members. And for good reason.…

January 31, 2019 Feature Oral Health OfficePractice Operations

Attaining the Fully Paperless Office: A Guide for Holdouts

by David Rajczak & Angela Spinks

Over the last several decades, dental offices have incrementally replaced components of their manual practice management systems with computer-based paperless systems. This means that one-write billing systems, ledger cards, written insurance forms and paper appointment books have, thankfully, become relics…

January 31, 2019 Feature Oral Health OfficePractice managementPractice OperationsScheduling

Create Order Throughout Your Day, Week and Month

by Laura Hatch

The one true statement that can be said about working at the front desk of a dental office is that no two days are alike. Regardless of how organized you think you are, how detailed your to-do list is or…

January 14, 2019 Feature Dental OfficeOHGdataPractice Operations

Data Driven Dentistry 2019: A Summary

by Oral Health

As seen in the print issue of Oral Health January 2019Advertisement

January 3, 2019 Feature Oral Health OfficePractice managementPractice Operations

Meet Dr. James Yacyshyn – Oral Health’s New Practice Management Expert

by Dr. James Yacyshyn

When asked to write the editorial for the January issue of Oral Health Office, I wondered what direction to take. There’s so much going on in dentistry, so many changes one could talk about, so many challenges, and yet, opportunity.…

January 3, 2019 Feature Dental TeamHuman ResourcesOral Health OfficePractice Operations

Attracting & Hiring A-Players: A Win-Win Strategy for Recruitment Success

by Peter Barry C.M.C., R.R.D.H., Transformational Trainer & Strategic Enhancement Coach

The most important task your office will ever undertake is the hiring of great team members to join you in growing your practice and serving your patients. Hiring new team members is an exciting opportunity but it also often comes…

December 27, 2018 News BlogsOffice designPractice managementPractice Operations

Start 2019 By Telling Me What You See!

by Shawn Peers, DentalPeers

When you look around your office, tell me what you see. We all know that first impressions matter and creating a positive patient experience can start with the first impressions created by visual cues from our surroundings. So it is…

November 5, 2018 News BlogsPractice OperationsTechnology

Rise of the Dental Machines?

by Shawn Peers, DentalPeers

Many markets across Canada are experiencing a serious shortage in qualified team members across all positions. Whether you are looking for a dental assistant, hygienist or admin team member, gone are the days of having multiple candidates to choose from.…

October 5, 2018 Feature OHGdataPractice Operations

Pick One: Balancing Practice Operations or Meeting Patient Expectations

by Oral Health

What’s more challenging: Finding qualified Level II Assistants, or keeping up with patient expectations? It’s a trick question because they’re both vital to the success of your practice. However, based on our recent survey*, we probably could have predicted your…

October 1, 2018 News BlogsPractice managementPractice OperationsTechnology

Using Technology to Enhance, Not Eliminate, Patient Interaction

by Shawn Peers, DentalPeers

My last blog on the legalization of cannabis did alter my recent focus on how technologies, not yet widely used in dentistry, are making their way into our industry. For some, “new” technology is a source of stress. It “de-personalizes”…

September 11, 2018 Feature Oral Health OfficePractice managementPractice Operations

7 Habits of Highly Effective Dentists

by Heidi Mount

Know your patients’ name before you walk into the room! Be sure to say it when you are greeting your patients and when you or your team members are saying their “Goodbye”. Learn something new about your patients and follow…