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As seen in the print issue of Oral Health January 2019Advertisement
When asked to write the editorial for the January issue of Oral Health Office, I wondered what direction to take. There’s so much going on in dentistry, so many changes one could talk about, so many challenges, and yet, opportunity.…
The most important task your office will ever undertake is the hiring of great team members to join you in growing your practice and serving your patients. Hiring new team members is an exciting opportunity but it also often comes…
When you look around your office, tell me what you see. We all know that first impressions matter and creating a positive patient experience can start with the first impressions created by visual cues from our surroundings. So it is…
Many markets across Canada are experiencing a serious shortage in qualified team members across all positions. Whether you are looking for a dental assistant, hygienist or admin team member, gone are the days of having multiple candidates to choose from.…
What’s more challenging: Finding qualified Level II Assistants, or keeping up with patient expectations? It’s a trick question because they’re both vital to the success of your practice. However, based on our recent survey*, we probably could have predicted your…
My last blog on the legalization of cannabis did alter my recent focus on how technologies, not yet widely used in dentistry, are making their way into our industry. For some, “new” technology is a source of stress. It “de-personalizes”…
Know your patients’ name before you walk into the room! Be sure to say it when you are greeting your patients and when you or your team members are saying their “Goodbye”. Learn something new about your patients and follow…
Every dental practice has key engines that drive and determine practice health, stability and longevity. These engines include building and maintaining a strong and thriving patient base, generating consistent and predictable revenue, efficiently managing expenses, and fostering effective communication. Ultimately,…
Think about a time when you had a great dining experience. Chances are it’s not just the food that made it a memorable experience. From the minute you walked in the door and was greeted by the smiling hostess, to…
Running a dental practice can be stressful, and at times it can be difficult to remember the reasons you went into medicine. Good dental practice management keeps your patients smiling, which is good for both your wallet and mind. Happy…
Tracking expert predictions on future trends in dentistry is one of the things a geek like me enjoys. Planning for the future requires us to anticipate the future. We may not be right in our predictions…but it never hurts to…
STANDARD Traditional marketing for your practice has stood the test of time and proven itself beneficial. It is an easy and free marketing service for your practice, which is solely based on the experience of your patients. These forms of…
As seen in the print issue of Oral Health April 2018Advertisement
Lessons in leadership show up in unlikely places. As the mother of two rough and tumble boys, one of life’s greatest gifts was unexpectedly having to raise my niece, Carrie, from the age of five. While I’ve cheered at baseball…
“I’m sorry… we have not received your claim.” “Why did I get a statement? I have already paid your office my co-payment!” Ah, the wonderful effects of non-communication. Nothing is more frustrating for a dental office than a patient or…
Patient education is fundamental in raising treatment acceptance rates and improving your marketing, but many dentists don’t take full advantage of the patient education resources they already have. Here’s how you can create a culture of education at your practice:…
As leaders, we can be too busy sometimes to see the warning signs that our team members are showing that they are falling out of engagement with us. We often don’t notice this until it’s too late and our team…
Patients at a Guelph dental practice are being urged to get tested for HIV and other serious infections over concerns some dental instruments at the clinic were not being sterilized properly. Wellington-Dufferin-Guelph Public Health announced Friday that they were sending letters…
Although most dental professionals use a scavenging system to prevent nitrous oxide gas from escaping during a dental procedure, adherence to other recommended practices – such as checking equipment for leaks – is lacking, according to a new study from…
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