Oral Health Group

Patient education

February 1, 2017 News BlogsPatient educationTechnologyWebsites

4 Things Your Patient is Looking for When Visiting Your Website

by Donya Ferris

Most practicing medical professionals recognize that if they do good work for patients and build a well-known reputation, their practice will thrive. However, in this highly digital era, that is only growing with time, your website is another key factor

July 12, 2016 News Dental practice transitionGeneral NewsManagementPatient educationPractice managementPublic Relations - Patient CareTeam motivation

How Relevant Are You in Changing Times?

by Oral Health

Change is everywhere and especially in dentistry.  How are you adapting to the changes and using them to be more relevant to your patients? Technology, as we all know, is revolutionizing what the dentist is able to accomplish in the

July 11, 2016 News Community Dental CareCommunity outreachConnectivityGeneral DentistryGeneral NewsManagementOffice ManagementPatient educationPatient ManagementPractice managementPublic Relations - Patient CareSocial mediaSocial networkingWebsites

Addressing Changing Patient Preferences & Expectations

by Kahaliah Richards

For more information, please visit: www.ekwa.com.

May 30, 2016 News BlogsComputer softwareElearningGeneral NewsMarketing strategiesMedical newsPatient educationPractice managementSocial mediaSocial NetworkingSocial networkingWebsites

Two Vital Points to Remember for Online Dental Marketing

by Kahaliah Richards

The primary goal of your online dental marketing campaign should be to disseminate information, educate the readers and deliver real value. When the focus is on helping the patients through your dental website, blog, social media and other online efforts,

May 13, 2016 News Customer serviceDental CareDental HygieneGeneral NewsPatient educationPreventive DentistryPublic Relations - Patient CareSocial mediaWebsites

Changing The Model of Dental Customer Care

by Kahaliah Richards

The traditional model of “dental customer care” has been in place for a long time, and it has seen little real change. It goes like this: modernize the dental office, promote expensive surgical procedures (e.g. implants and smile makeovers), put

May 9, 2016 News BlogsComputer softwareMarketing strategiesPatient educationSocial mediaSocial networkingSocial NetworkingTechnologyWebsites

Dental Content Optimization and Promotion

by Kahaliah Richards
March 29, 2016 News Dental CareDental industryGeneral DentistryPatient educationPatient ManagementPractice managementPublic Relations - Patient Care

The Patient Magic Ratio.. Part One

by Kahaliah Richards

The key to improving patient satisfaction…… People are porous. They tend to absorb and reflect the atmosphere and motions around them. According to Nobel Prize-winning psychologist Daniel Kahneman, we experience approximately 20,000 individual moments in a waking day. Each moment

March 28, 2016 News BlogsComputer softwareDental CareFraudGeneral NewsPatient educationSocial networkingTechnologyWebsites

Is your Dental Practice Information Safe Online?

by Kahaliah Richards

Most independent dental practitioners have their own practice websites, and chances are that you are one of them. Some dentists have installed customized software programs for more effective communication and data storage. Web based solutions and technologies have also evolved

November 19, 2015 News Dental CareDental industryGeneral DentistryMedical newsPatient educationPublic Relations - Patient Care

Bigger Patients — Bigger Problems

by Kahaliah Richards

“People today are about 10 percent heavier than people were in the 1980s, even if they follow the exact same diet and exercise plans.” This was a disturbing conclusion of a recent study of American adults, which has also been

October 29, 2015 News Dental CareGeneral NewsManagementOffice ManagementOverall HealthPatient educationPractice managementPreventive DentistryWebsites

Exceeding Patient Expectations

by Kahaliah Richards

Surpassing the “been there, done that” dental visit … Numerous studies have shown that the way patients rate their level of satisfaction with services provided is largely based on the depth of emotional connection they have received.  Patients rate connection

September 10, 2015 News Dental CareGeneral NewsManagementPatient educationPublic Relations - Patient CareTreatment planning

What Your Older Patients Are Thinking & Wanting

by Kahaliah Richards

When I was surveying adults in the waiting rooms of dental practices in the UK some time ago, I wondered if these patients wanted to participate in the assessment of their future oral health. So I added a question to

September 9, 2015 News BlogsConnectivityDental CareGeneral DentistryGeneral NewsManagementMarketing strategiesOffice ManagementPatient educationPatient ManagementPractice managementSocial mediaSocial NetworkingSocial networkingTechnologyWebinarsWebsites

5 Ways to Attract New Patients to your Practice

by Kahaliah Richards

Modern vector template for your business project

September 8, 2015 News BlogsDental industryGeneral DentistryManagementOffice ManagementOverall HealthPatient education

What your patients are reading!

by Kahaliah Richards

What follows are excerpts from popular article in a leading international newspaper called the Guardian. This article shows how and why your older patients are now more informed about their oral health, and why they say “overall health” is their

July 16, 2015 News BlogsDental industryElearningGeneral NewsMarketing strategiesPatient educationSocial mediaSocial networkingTechnologyWebsitesYouTube

How to Achieve High Rankings in Facebook Search?

by Kahaliah Richards

With over a billion active monthly users, Facebook continues to be the social media behemoth that is hard to ignore. Small businesses and professionals can leverage the power of Facebook to their marketing advantage. Many people use Facebook Graphic Search

May 19, 2015 News Dental practice transitionGeneral DentistryGeneral NewsPatient educationPatient ManagementPublic Relations - Patient CareWellness

The Patient is a CUSTOMER

by Kahaliah Richards

Your critical area of focus… In today’s fast paced world of change, competition and customer (patient) sophistication, it is critical to focus on your service, reputation and referrals. Also critical, is to know how your patients feel about you, talk

May 13, 2015 News Decay assessment and preventionDental CareDental industryMedical newsPatient educationTooth decay

Blaming the victim versus looking in the mirror

by Kahaliah Richards

A new report on early childhood caries in the UK shows how serious this disease really is: •Tooth extraction, mainly under General Anaesthesia (GA), is the main reason for hospital admissions of 5–9 year old children in the UK •Repeat

May 4, 2015 News ManagementPatient educationPatient ManagementPractice management

Attitude Required for Collection Calls

by Kahaliah Richards

How to maintain a good relationship with the patient  Making collection telephone calls is critical for past due amounts that are owed to the practice by the patient. The goal of your collection calls should be to maintain a good

November 20, 2014 News Dental CareGeneral DentistryGeneral NewsOverall HealthPatient education

What your older patients are thinking about

by Kahaliah Richards

According to PBS’ newsletter to aging Americans, 5 things which cause your older patients ongoing concern are: declining memory increased loneliness and isolation big debts and little savings risk of illness death It seems to me that a successful dental

February 27, 2014 News Dental CareDental industryElearningFinancesGeneral DentistryGeneral NewsMedical newsPatient education

Cat-a-Van Reading Tour Hits the Road to Get Kids Reading, Brushing

by Kahaliah Richards

NEA, Renaissance Dental celebrate Read Across America by asking students to grab their hats and read with the Cat WASHINGTON, Feb. 2014 – The Cat in the Hat is back, and he’s revving up his engines to get kids excited about

October 23, 2012 News APPsClinicalDental AssociationsDental industryDental researchKeeping you guessingPatient education

“Stop Zombie Mouth” Halloween Capaign Five Million Free Trading Cards in Addition to Free Copies of Plants vs. Zombies

by Kahaliah Richards

National Oral Health Campaign from the American Dental association and PopCap Games Secures Support from CSPI Director of Nutrition Policy  The American Dental Association® (ADA) and PopCap Games today announced a new tendril of their recently launched “Stop Zombie Mouth”