Oral Health Group
Continuing Education

Hygiene Chairside Communication: Building a Strong Hygiene Dept

March 01 - March 02, 2018
1391 Ontario St, Burlington, ON L7S 1G2

Communication in hygiene impacts how patients perceive the practice, team and service levels for patient satisfaction. Proper and clear communication in terminology that the patient understands is the key to success.Communication in hygiene impacts how patients perceive the practice, team and service levels for patient satisfaction. Proper and clear communication in terminology that the patient understands is the key to success

• Implement keywords in terms the patient understands

• Erase the word cleaning from the practice
• Key phrases for how to present periodontal treatment plans
• Skills for the prompting assistant who helps to collect the data
• Engage patient in ownership of their conditions
• Learn to effectively assess patients by asking the right questions
• How to learn about the patient’s vision, objectives, challenges and perceived problem



Website
https://tgnapracticemanagement.com/workshop_post/hygiene-chairside-communication-building-a-strong-hygiene-dept/



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