To understand why we all behave as we do, we need to learn about the
neuroscience behind our actions so we can interact with everyone in our lives,
from patients to team members to friends and family, with awareness,
mindfulness and just a little more grace.
By the end of the session, participants will be able to:
1. Define Patient Experience and mindful communication.
2. Identify and evaluate details that may be overlooked and emphasize
those things that work and understand better why they work, particularly
in dealing with conflict.
3. Engage in activities to develop and practice exceptional Patient
6:30pm – 8:00pm via Live Zoom Webinar