July 22, 2022
by Nicola Deall, Chief People Officer, dentalcorp
Since the onset of the pandemic, our personal and professional lives have been turned upside down in ways we could never have imagined. In addition to adopting rigorous health and safety protocols and procedures in our practices, we also go above and beyond in our daily interactions with our patients to ensure they feel safe and supported while in our care. But what about our own wellbeing? It is essential that we prioritize our own mental health wellness so we can continue to provide exceptional care to our patients. The adage of putting on our own oxygen masks before helping others has never been more important.
Below are a few helpful ways to incorporate team wellness into your daily operations.
Informal check-ins – Taking the time to ask how your team members are doing in both their personal and professional lives shows that you care and have an interest in their wellbeing. Reaching out in this way can sometimes help people open up and feel comfortable admitting when they aren’t coping very well. Be sure to know what supportive resources are available if they are open to getting help or speaking to a professional.
Morning huddles – Including a wellness check-in during a morning huddle is a great way to start the day and normalizes discussing wellbeing at the practice. Allowing the team to share a quick update on their weekend or kid’s homeschooling will help team members open up and start their day a little less bogged down with the tasks and processes they need to follow. Leaders who show vulnerability and admit when they aren’t feeling great help set the stage for the rest of the team to do the same.
Building team positivity – Sharing impactful stories of positive patient outcomes or recent patient feedback can connect team members in a meaningful way. Recognizing individuals who have role-modelled quality care, teamwork, or values, can help create a strong, positive team culture. Humour is the universal language of wellbeing, and infusing a little light-hearted fun into daily operations is a great way to enhance positivity at the practice.
It is important to remember that people we work with each and every day have personal struggles that we may know nothing about. So, remember to connect, engage, listen to and empathize with your team members on a regular basis.
About the Author
Nicola Deall is dentalcorp’s Chief People Officer and oversees the company’s human resources strategy. She’s a proven leader working with high-growth and large-scale businesses with expertise in organization development, HR consulting, people strategy, talent acquisition, systems implementation, and analytics. Nicola holds a Bachelor of Business from the University of Technology Sydney.