Oral Health Group

Keyword
Communication

July 31, 2020 Feature Marketing strategiesOral Health OfficePractice management

Developing a Post-Pandemic Marketing Plan

by Naren Arulrajah, Ekwa Marketing

As the COVID-19 curve flattens, communities across North America are cautiously lifting restrictions, and health services are among the first to resume in most regions. Odds are, your dental practice recently reopened, or you are preparing to do so soon.

June 8, 2020 Feature Community outreachData Driven DentistryOHGdataPractice managementWebsites

How to Communicate Treatment Plans to Patients

by Oral Health

There are many reasons for patients to deny treatment acceptance, ranging from cost, time or simply a lack of understanding. Over 50% of patients have said they would be more likely to agree to treatment if their dentist was able

September 10, 2019 Feature Data Driven DentistryOHGdata

Communication Is Key, If You Know How

by Oral Health

It should be no surprise to you that the phone in your practice is one of the most important pieces of technology to have. After all, that is how nearly ¾ of patients first contact a dental practice, plus returning

May 29, 2019 Feature Oral Health OfficePractice Management

Addressing Your Mean Team

by Sue Jeffries, RDH, BSDH

Has your “dream team” become a “mean team”? If so, why should you care? Beginning with the obvious, the cohesiveness of your team drives efficiency, staff and patient retention, as well as profitability. If you have a known bully on

Patient-Centred Care
July 30, 2018 Feature Oral Health OfficePatient education

Paid Patient-Centred Care, Soft Skills and Good Business

by Julian Perez, Director, Regulatory Compliance, dentalcorp

Health care administration has evolved drastically in the last generation, and the expectations about how health care providers communicate with patients ranks among the biggest of these changes. Numerous studies have shown that patient satisfaction depends upon the attitude that

July 3, 2018 Feature Oral HealthProduct Report

Communicating Oral Appliance Hygiene

by Lorin Berland, DDS

Oral appliance homecare has a major impact on continuing compliance, treatment success, and the patient’s overall experience with the process. Individuals utilizing dentures, sleep devices, retainers, aligners and mouth guards are at a significantly greater risk of developing oral infections.

April 2, 2018 Feature Cosmetic / AestheticOral Health

Communication: The Key to Esthetic Success

by Adamo Notarantonio, DDS, FICOI, AAACD

Communication is defined as the imparting or exchanging of information or news; means of connection between people or places, in particular. There is no doubt that communication plays a vital role in human life. It not only helps to facilitate

Coronary Heart Disease
February 13, 2018 Feature Dental HygienePractice Operations

The Magic of Effective Communication

by Lois Banta

“I’m sorry… we have not received your claim.” “Why did I get a statement? I have already paid your office my co-payment!” Ah, the wonderful effects of non-communication. Nothing is more frustrating for a dental office than a patient or

Penetrating Injury
June 5, 2017 Feature EditorialOral Surgery

Editorial: Complications & Communication

by Bruce R. Pynn, BSc, MSc, DDS, FRCD(C)

As I gathered the submissions to this month’s Oral Surgery issue, I could not help but notice that most of the papers submitted dealt with complications following extractions or a related procedure. I did a search of the world literature

February 16, 2017 Feature Dental HygienePublic Relations - Patient Care

The Right Question

by Debra Engelhardt Nash

“How’s your dog?” “What’s new with the kids?” “Are there any changes in your health history?” These are typical and appropriate questions to ask patients during their recare visit.Advertisement But there is one question that sometimes isn’t asked that should