What’s On Your Tray?
Keep Your Most Important Instrument Sharp with these Tips Where would we be if, suddenly, we could not communicate with each other? Life as we … more
Communication
Does Your Patient Know What You Just Said?
Our job is to educate our patients regarding their dental needs and provide for their wants. Like any relationship, communication is critical for building understanding. … more
How Will Digital Healthcare Trends Change in 2023 and Beyond?
Technological developments have transformed how healthcare is performed for as long as healthcare has existed. As digital technologies become more widespread and more sophisticated, they … more
How to Win Conversations and Influence Patients
We’re ashamed to say it. We’ve had some bad conversations with our patients. We meant well; we were trying to get our patients to improve … more
It’s Time to Update!
The transition of using more digital platforms to communicate has been happening for years and the pandemic only increased the need for it. Nearly half … more
Weekly Wisdom: How to Manage Difficult Situations at Your Practice
In this episode of Weekly Wisdom, Dr. Ramez Salti shares how to manage difficult situations at your dental office with effective communication. … more
The Art of Communication: Improving the Quality of Informed Consent Discussions in Dentistry
Prior to receiving dental care, patients in Canada have the right to be fully informed. This means that oral healthcare clinicians must advise their patients … more
How to Implement Translation Into Your Teledentistry
Teledentistry is defined as the application of telecommunications, and so, it exchanges information between dentists and patients through interactive audio, text, and video. PubMed Central … more
Pros and Cons of Communication Platforms
While the telephone remains the most popular way for dental offices to communicate with patients, there is no denying that, as the result of many … more
Optimizing Communication Using Digital and Analog Technology with Monolithic Restorative Solutions
The speed of advancement in the world of digital technology has made a tremendous impact in dentistry. The way we look at this advancement is … more
My Way or the Highway!
Our relationships in life are the result of how well we communicate and collaborate personally and professionally. When we communicate openly, positively and effectively, we … more
Data Driven Dentistry: 2020 Round-Up!
Loyalty Builds Your Practice Our survey results show that the main reason patients remain loyal to their dentist is because they trust them. This proves … more
Developing a Post-Pandemic Marketing Plan
As the COVID-19 curve flattens, communities across North America are cautiously lifting restrictions, and health services are among the first to resume in most regions. … more
How to Communicate Treatment Plans to Patients
There are many reasons for patients to deny treatment acceptance, ranging from cost, time or simply a lack of understanding. Over 50% of patients have … more
Communication Is Key, If You Know How
It should be no surprise to you that the phone in your practice is one of the most important pieces of technology to have. After … more
Addressing Your Mean Team
Has your “dream team” become a “mean team”? If so, why should you care? Beginning with the obvious, the cohesiveness of your team drives efficiency, … more
Patient-Centred Care, Soft Skills and Good Business
Health care administration has evolved drastically in the last generation, and the expectations about how health care providers communicate with patients ranks among the biggest … more
Communicating Oral Appliance Hygiene
Oral appliance homecare has a major impact on continuing compliance, treatment success, and the patient’s overall experience with the process. Individuals utilizing dentures, sleep devices, … more
Communication: The Key to Esthetic Success
Communication is defined as the imparting or exchanging of information or news; means of connection between people or places, in particular. There is no doubt … more
The Magic of Effective Communication
“I’m sorry… we have not received your claim.” “Why did I get a statement? I have already paid your office my co-payment!” Ah, the wonderful … more