You’ve Got “Private and Confidential” Mail: Managing Complaints from the RCDSO
Every dentist shudders when they think about it: You’re going through the mail for your practice and amidst junk mail and bills, there’s an envelope … more
Complaints
Study of Ontario’s Dental Complaints Highlights Importance of Communication in Addition to Clinical Care
A groundbreaking study of complaints made to the Royal College of Dental Surgeons of Ontario (RCDSO) over an 11-year period is yielding new insights into … more
U.S. Files Complaint Against Three Biggest Dental Supply Firms
As has been reported, The U.S. Federal Trade Commission said on Monday it had filed a complaint against the three largest U.S. dental supply companies, saying … more