Oral Health Group

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Complaints

Managing Complaints from the RCDSO
June 30, 2021 Feature Oral Health OfficePractice management

You’ve Got “Private and Confidential” Mail: Managing Complaints from the RCDSO

by Jordan Glick & Aly Háji, GlickLaw

Every dentist shudders when they think about it: You’re going through the mail for your practice and amidst junk mail and bills, there’s an envelope with the Royal College of Dental Surgeons of Ontario (RCDSO) logo in the top left…
December 3, 2019 News News

Study of Ontario’s Dental Complaints Highlights Importance of Communication in Addition to Clinical Care

by University of Toronto

A groundbreaking study of complaints made to the Royal College of Dental Surgeons of Ontario (RCDSO) over an 11-year period is yielding new insights into perceptions surrounding oral health-care professionals and their standard of care. The nearly two-year study, led by…
February 14, 2018 News Oral Health

U.S. Files Complaint Against Three Biggest Dental Supply Firms

by Reuters

As has been reported, The U.S. Federal Trade Commission said on Monday it had filed a complaint against the three largest U.S. dental supply companies, saying they had broken antitrust law. The FTC said that Benco Dental Supply, Henry Schein Inc…