Oral Health Group

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September 30, 2022 Feature Oral Health OfficePractice management

Great Expectations: Navigating Warranties and Guarantees in Dentistry

by Kiran Madesha, Legal Advisor, dentalcorp; Kristy Pilatzke, Risk and Compliance Officer, dentalcorp

Every dentist aims to please by providing their patients with optimal treatment outcomes. This dedication to success can sometimes lead a dentist to offer patients a guarantee (a promise of a satisfactory outcome) or a warranty (a time-limited agreement to

fraud
September 30, 2022 Feature Dental TeamFinancesOral Health OfficePractice management

Stop the F Word in Your Practice: FRAUD!

by Lori Margiotta, Bookkeeper For Dentists and founder of I Work Dental Inc.

Fraud is on the rise now more than ever in the dental industry. Usually, seven percent of dentists’ monthly revenue is embezzled, and it happens to two-thirds of all dentists, so don’t ever think it can’t happen to you. Dentists

September 30, 2022 Feature Dental practice transitionOral Health OfficePractice management

Make Time for Time: Time and Attention are the Most Valuable Assets You Have.

by Robert Spillane, BA, ROI Corporation

Our limited time becomes increasingly apparent the further on we progress in our careers. Yet it can become an abstraction when a large offer to purchase your practice is being placed in front of you over the course of a

press release
September 30, 2022 Feature Marketing strategiesOral Health OfficePractice management

How (and When) to Write a Press Release for Your Dental Practice

by Naren Arulrajah, Ekwa Marketing

Earned media, particularly mentions in the news, is probably the best brand exposure that your dental practice can get. Research has shown that earned media has a much greater influence on lead conversion than other brand exposure, potentially leading to

September 30, 2022 Feature FinancesOral Health OfficePractice management

Why Recession-Proof Your Practice Now?

by Janice Wheeler, President of The Art Of Management Inc.

Did you know that the price of a box of mac and cheese was about $0.99 before COVID and is now $2.50? The price of gas has gone up and down and up beyond anything we could have anticipated. And

September 30, 2022 Feature Oral Health OfficePractice managementPublic Relations - Patient Care

Radical Candor and the Patient-Dentist Relationship

by Julian Perez, Chief Legal Officer at dentalcorp

A new patient walks into your practice. They’re in their early twenties, and generally healthy. After reporting their medical history, which reveals struggles with mental health, they tell you, “I’m not happy with my smile. I want white crowns on

September 30, 2022 Feature Office designOral Health OfficePractice management

Office Space: Viva Dental

by Darcie Galbraith, BA, Interior Design Coach; Peter Barry, C.M.C. Practice Success Coach

THE WHY: Owner’s story Over the span of a 32-year dental career, Dr. Craig Siemens has transitioned his career through various practice settings. He owned and operated three offices in North Vancouver, eventually selling his final practice and moving to

September 30, 2022 Feature Oral Health OfficePractice management

Retirement and the Two Universes

by R. Paul Jacobson

I think I might be getting old (I am almost a senior!). Time passes quickly and with age comes reflection. What I have learned from my journey is that most people view their lives in two possible universes as it

September 2, 2022 Feature Dental TeamOral Health OfficePractice management

Finding The Job That Fits

by Dr. Aisling Whitaker, Dental Hive

The biggest issue facing our industry is hiring (ADA, 2021). If there has been one big takeaway from the pandemic, it has been that we are all looking for a better balance in our lives. We are all reflecting on

Successful Dentists
September 2, 2022 Feature FinancesOral Health OfficePractice management

Eight Traits of Successful Dentists

by David Chong Yen, CPA, CA, CFP; Louise Wong, CPA, CA, TEP; Basil Nicastri, CPA, CA; Eugene Chu, CPA, CA

Dentists are facing what many perceive to be unprecedented times. Raging inflation, 8.1%, as of June 2022, vs. 1.1% in February 2021 and 11.91% in May 1982, staffing shortages, corporate dentistry, rising interest rates, prime rate 4.7% as of August

Influence Patients
September 2, 2022 Feature Oral Health OfficePatient ManagementPractice management

How to Win Conversations and Influence Patients

by Dr. Sanjukta Mohanta; Dr. Ramez Salti

We’re ashamed to say it. We’ve had some bad conversations with our patients. We meant well; we were trying to get our patients to improve their oral health, but, instead, we ended up making our patients feel pretty bad about

September 2, 2022 Feature Oral Health OfficePatient ManagementPractice management

How to Make Your Practice Less Scary for Children

by Beau Peters

Surveys have shown that around 16 percent of children have a fear of going to the dentist. When you work in the industry, that statistic probably doesn’t surprise you. You’ve likely had your fair share of fearful kids walking into

dental brand
September 2, 2022 Feature Marketing strategiesOral Health OfficePractice management

Branding Basics: Why Create a Dental Brand Guide (and How to Do it)

by Naren Arulrajah, Ekwa Marketing

You may have a niche market, but there is an equal chance that a half dozen other offices in the neighbourhood offer the same dental services. Either way, your practice is unique. That is because your services do not define

September 2, 2022 Feature Oral Health OfficePractice management

Mise en Place: Out of the Kitchen and Into the Operatory

by Julian Perez, Chief Legal Officer at dentalcorp

The concept of mise en place (everything in its place), a modus operandi conceived and perfected in gourmet restaurants, could significantly improve the quality and consistency of the treatment and patient experience provided in dental offices. Those who recognize mise

September 2, 2022 Feature Office designOral Health OfficePractice management

Office Space: Dr. Luc Ducharme & Associates

by Darcie Galbraith, BA, Interior Design Coach; Peter Barry, C.M.C. Practice Success Coach

THE WHY: Owner’s story Dr. Luc Ducharme’s professional journey began at an early age. He vividly recalls being interested in becoming a dentist at the tender age of 7. On his path to professional excellence, he is proud to have

September 2, 2022 Feature Oral Health OfficePatient ManagementPractice management

The Best Way to Heal with Our Hands

by Dr. Sanjukta Mohanta, BSc., DDS

Doesn’t it feel great when patients come in with pain and, like a magician, we use our trained hands to get them smiling again? How about when we cannot get the patient out of pain? What if the condition is

July 27, 2022 Feature Oral Health OfficePractice management

Corporate Owned Life Insurance: Who Is the Actual Beneficiary?

by R. Paul Jacobson

Who is the beneficiary of your corporate owned life insurance? A rather simple question but one that is often misunderstood. If one were to dust off one’s corporate owned life insurance contract you would see that the owner and beneficiary

Dentist Court Cases
July 27, 2022 Feature Oral Health OfficePractice management

Everyone Loses: New Hygienist vs. Dentist Court Cases

by Michael Carabash, BA, LLB, JD, MBA, CDPM

Lawyers excepted, everyone lost. That’s my conclusion after reading two recent Ontario employment cases involving hygienists and dentists. Shelley Nicholas v. Dr. Edyta Witulska DPC, 2022 ONSC 2984 A dental hygienist (“Nicholas”) was employed part-time until she resigned in 2018.

July 27, 2022 Feature FinancesOral Health OfficePractice management

Surviving and Thriving in a Challenging Market

by David Chong Yen CPA, CA, CFP

Dentists have few ways to control or manage inflation. A major tool that dentists have to fight inflation is their ability to increase productivity and/or use money to buy tools that increase productivity/efficiencies. Dentists who upgrade and enhance their clinical

July 27, 2022 Feature Marketing strategiesOral Health OfficePractice managementSocial media

Set SMART Goals for Your Dental Marketing

by Naren Arulrajah, Ekwa Marketing

“Agoal without a plan is just a wish.” You have probably heard this famous quote by Antoine de Saint-Exupéry, often mentioned in motivational and self-help texts. However, it is equally applicable to most areas of business, including marketing your dental