Staffing: Serious Business
We always consider the staff an important factor when valuing a practice. Dentistry, much like many other sectors of the economy, is facing severe workforce … more
Oral Health Office
Optimizing Your Instagram Strategy
Instagram was a social media powerhouse, with over one billion active monthly users,1 before the COVID-19 pandemic. Like other social networks, its role in business … more
The Safety Dance: Going from Near Misses to Good Catches
Imagine the following scenario: A temporary dental assistant loads a sterilizer before lunch, and despite pressing the start button, the sterilizer fails to begin the … more
Office Space: Clinique Dac
THE WHY: Owner’s story Dr. Dac Nguyen is the owner and principal dentist at Clinique Dac located in the heart of Westmount Quebec, an affluent … more
My DFFs – Dental Friends Forever
The only thing I did well in dental school was make a lot of friends. I was slow to pick up clinical skills. I never … more
2021 Leaders in Practice Award Winners
The results are in! After receiving over 800 nominations and 22,000+ votes from across the nation, the annual Leaders in Practice award winners were announced … more
For the Pun of It: Health and Fitness Ideas to Help You Find What Fits
In March 2020, Oral Health published my most-viewed article. Surprisingly, it wasn’t about preparing, marketing and selling a dental practice. Apparently, in-depth talks about taxes, … more
Maintaining a Great Work-life Balance as a Dentist
Most professionals in today’s busy world face a challenge when it comes to maintaining a healthy work-life balance. More so, if you run a dental … more
Selling a Practice: Realistic Expectations
Your practice is your baby. Even if you purchased it from another dentist, you still put in the hard work to make it your own. … more
What’s New With Google? How Recent and Planned Updates Impact Dental Marketing.
The average dental office has many sources for new patients, one of the most significant being Google. That means ranking well for local searches is … more
The Silent Pandemic: Dentistry in the Time of Opioids
On a Friday afternoon, a dentist’s mind raced. Her patient was asking for a fifth refill of Percocet. The dentist was positive that the pain … more
Office Space: One Dental
THE WHY: Owner’s story One Dental is a music-inspired practice located in Kelowna, BC that weaves lifestyle and rock ‘n’ roll aesthetics into its dental … more
Artificial Intelligence: New Technology vs. the Old Me
“Alexa, give me the number of new patients in January 2022.” “Siri, play my patient’s favourite music.” “Hey Google, tell my patients some jokes.” “Alexa, … more
Making an Impact by Giving Back, One Smile at a Time
As healthcare professionals, we are passionate about positively impacting our patients’ lives and giving back to the communities we serve. With April being National Oral … more
Coming and Going: Dealing With Staff Mobility
The ebb and flow of staff has always existed. Babies are born, people move cross-country, practices downsize, and often the grass is simply just greener … more
Turks, Philippines, Sint Maarten, Oh My! Expanding Dental Outreach Programs
Remember October 2021? Outbreaks. Masks. Variants. Vaccines. Tests. Lockdowns. Mass resignations. Shortages. Inflation. Politics. Anger. Blame. And in that context, a group of Canadian dentists … more
Dentist’s Guide to Online Reputation Repair
It is often said that word of mouth is the best advertisement. That may be true, but only if people are saying good things about … more
Top Considerations for Your Practice Transition
Having a long-term plan ensures the hard work you put into building your business continues to pay off when you’re ready to transition and sell … more
Office Space: McAllister Dentistry
THE WHY: Owner’s story McAllister Dentistry is located in the heart of Ottawa and is the brainchild of Dr. Jessie McAllister. She initially had concurrent … more
The Key to Creating a Powerful Team in Your Practice
Being a boss is hard! Ask any business owner in any industry the most challenging aspect of running a business and they will all give … more