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The hygienist plays such an integral role in the overall success of our relationship with our patients. From the work we provide directly with the patient, to the role we as hygienists play in passing the baton of goodwill to…
In the world of dental hygiene, we commonly refer to routine follow up exams with patients as ‘recall’ appointments. More appropriately, these can be considered re-care exams, as our patients aren’t recalled per se, rather compassionately re-cared for through the…
The dental patients we once knew are a thing of the past – much like your old flip phone. Today’s patients are tech savvy, well educated and likely to have researched all of their symptoms and dental treatments prior to…
In the day-to-day rush and routine of running a dental practice it can be difficult to pause and appreciate the value your staff bring not only to your office, but your patients’ experiences. We recently surveyed 1,000 dental patients from…
Bruce Freeman, Orthodontist and Staff Clinician, Facial Pain Unit at Mount Sinai Hospital goes through multiple steps and strategies for ensuring that you and your team are creating a great visit for every patient, every time.
For dentists, advanced technology means using the latest treatment tools, such as digital X-rays, diode lasers, CAD/CAM, etc., but something like Artificial Intelligence (AI) as a practice assistant, I bet most of us never gave much thought to the idea.…
Stay on top of the competition. A good place to start is to know who and where your competition is, yet 17.4 per cent of Canadian dentists* don’t know how their fees compare to other dentists in their area. While…
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