Keyword
Patient Experience

April 22, 2021 Feature Dental HygienePatient ManagementPractice Management

How You as a Hygienist Can Improve the Patient Experience

by Dr. Christopher Young, Young Family Dental

Dental hygienists are a key part in ensuring that patients are satisfied with their visit at the dental practice. As a hygienist, you not only assist your patients with their oral hygiene, you also are responsible for helping educate them…

April 1, 2021 Feature Oral Health OfficePatient ManagementPractice managementPractice Operations

7 Key Distinctions That Enhance the Patient Experience and Increase Case Acceptance

by Dr. Paul Homoly

There are seven key distinctions that set the bar for consistently delivering an ideal new patient experience and increasing satisfaction, retention, and referrals. Making a “distinction” involves refining one’s thinking. Dentists are good at making clinical distinctions. For example, recognizing…

November 13, 2020 Feature Dental Hygiene

The Hygienist’s Pivotal Role in the Patient Experience

by Dru Halverson, RDH, BS Chief of Advisor Development & Advisor, The Jameson Group

The hygienist plays such an integral role in the overall success of our relationship with our patients. From the work we provide directly with the patient, to the role we as hygienists play in passing the baton of goodwill to…

November 19, 2019 Feature Dental HygieneHygienistsPatient Management

How To Craft The Perfect Re-Care Program

by Jodie Cantarelli, AAS, RDH, Dip.AdEd

In the world of dental hygiene, we commonly refer to routine follow up exams with patients as ‘recall’ appointments. More appropriately, these can be considered re-care exams, as our patients aren’t recalled per se, rather compassionately re-cared for through the…

November 19, 2019 Feature Dental HygieneDental TechnologyHygienistsNew Technologies

Leveraging New Technologies To Enhance Patient Experience And Increase Patient Retention

by Julie Gaffney RDH, BSc

The dental patients we once knew are a thing of the past – much like your old flip phone. Today’s patients are tech savvy, well educated and likely to have researched all of their symptoms and dental treatments prior to…

February 5, 2019 Feature Dental OfficeDental TeamOHGdataPractice management

Smile! Your Patients Are Watching You

by Oral Health

In the day-to-day rush and routine of running a dental practice it can be difficult to pause and appreciate the value your staff bring not only to your office, but your patients’ experiences. We recently surveyed 1,000 dental patients from…

January 31, 2019 Video Dental VideoOral Health Office

Steps to Providing a Positive Patient Experience

by Oral Health

Bruce Freeman, Orthodontist and Staff Clinician, Facial Pain Unit at Mount Sinai Hospital goes through multiple steps and strategies for ensuring that you and your team are creating a great visit for every patient, every time.

November 13, 2018 Feature Dental TechnologyOral Health OfficePublic Relations - Patient Care

Sentiment Analysis as a Unique ‘Smile Improvement’ Technology for Dentists

by Dr. Steffany Mohan

For dentists, advanced technology means using the latest treatment tools, such as digital X-rays, diode lasers, CAD/CAM, etc., but something like Artificial Intelligence (AI) as a practice assistant, I bet most of us never gave much thought to the idea.…

June 22, 2018 News NewsOHGdata

“I Don’t Know What My Competitors Charge”

by Oral Health

Stay on top of the competition. A good place to start is to know who and where your competition is, yet 17.4 per cent of Canadian dentists* don’t know how their fees compare to other dentists in their area. While…