Doesn’t it feel great when patients come in with pain and, like a magician, we use our trained hands to get them smiling again? How about when we cannot get the patient out of pain? What if the condition is…
In this episode of Weekly Wisdom, Dr. Ramez Salti shares how to manage difficult situations at your dental office with effective communication. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your…
Professional conflicts may arise when dental principals and dental associates disagree about processes in the dental clinic. These conflicts may have regulatory implications before the Royal College of Dental Surgeons of Ontario (RCDSO). In ideal circumstances, dental principals and dental…
Eventually, every dental hygienist will deal with a difficult patient. Despite best efforts, a patient may be angry or upset with the care they have received or something that has been said to them. Sometimes they will be angry for…
There are many reasons for patients to deny treatment acceptance, ranging from cost, time or simply a lack of understanding. Over 50% of patients have said they would be more likely to agree to treatment if their dentist was able…
NSK LIVE is a new, virtual platform designed for dental professionals and dealers to receive live support “anytime, anywhere” NSK Americas, the world’s largest manufacturer of rotary instruments, including air-driven and electric handpieces for dental professionals, has officially launched NSK…
A dentist in Sault Ste. Marie is showing off her talents in a special tribute to her patients. Dr. Patience Simpson wrote and sang a song about staying safe and healthy during the pandemic, while dentists across the province remain…
Dr. Mark Lin explains the importance of discussing barriers with your patients in this week’s Weekly Wisdom video. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox each week! Sponsored by …
Did you know that acronyms are actually very modern inventions? They were found to be in existence around World War 1, but were still not used very much until World War 2. The word “acronym” did not even come into…
It was in March of 2019 that my daughter was diagnosed with autism at a support level 3, just before her 3rd birthday. This means that she requires substantial support in order to get through her day. Since then, I…
In this week’s episode of Weekly Wisdom, Dr Les Rykiss shares how important it is to keep your charts up to date with as much information as possible. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode…
In this week’s episode of Weekly Wisdom, Dr Mark Lin discusses how each patient who visits the dentist is unique and why clinicians should be mindful of this. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode…
How should emergency cases be managed if patient is suspected of having or has tested positive for COVID-19? During the pandemic crisis, only emergency cases should be treated in office, regardless of whether a patient has acute respiratory symptoms. In…
In this week’s Weekly Wisdom video, Dr. Mark Lin explains how important interviewing patients is and what questions you should be asking. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox each week! …
It’s been said that there is no health without mental health—the truth of this statement is difficult to refute. Mental illness presents a serious barrier to receiving good health care and dental care is no exception. The enormity of this…
Let’s not beat around the bush: patients can and will leave your practice because of you. Dissatisfaction with a dentist or their team is the number one reason for patients finding a new practice. However, it’s crucial to note: patients…
First impressions matter. Whether it’s the first handshake, the first walk-through or the first “hello” in a phone call – they matter. Those firsts are how you base your opinion on an experience, and that’s what your patients are doing…
Maintaining its focus on consumer safety, the Dental Board of California has issued an increasing number of citations in recent years. As noted in its 2018 Sunset Review Report to the California Legislature, citations increased by 36 percent in each…
Bruce Freeman, Orthodontist and Staff Clinician, Facial Pain Unit at Mount Sinai Hospital goes through multiple steps and strategies for ensuring that you and your team are creating a great visit for every patient, every time.
When a child is scheduled to be seen by a dentist, it is important to remember that this visit will likely involve at least two individuals: the child and his or her parents. Today, parents want to play an active…
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