Increased attention has been given to employee engagement and retention in recent years. Many practice leaders are now making it a top-priority, investing more time and resources into assessing and subsequently improving engagement among team members. And for good reason.…
Teamwork is the ability to work together toward a common vision. It’s the ability to direct individual accomplishments toward organizational objectives. Teamwork divides the task and multiples the success. There is something to be said about working collaboratively with your…
“I don’t know what the dentist expects of me” Has anyone in your office ever uttered this phrase?Advertisement It is one of the most common statements we hear when working with offices struggling to achieve their full potential. When…
“I’m sorry… we have not received your claim.” “Why did I get a statement? I have already paid your office my co-payment!” Ah, the wonderful effects of non-communication. Nothing is more frustrating for a dental office than a patient or…
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