Excellence is a never-ending journey. This is why GC Europe NV always continues to drive a culture of learning, improvement and innovation. The European Foundation for Quality Management (EFQM) just honoured this effort: GC Europe is the Global Excellence Award Winner 2019. This is the first time a dental company wins this award, which is regarded as the highest recognition any private, public or non-profit organisation can receive.
The aim of the not-for-profit membership foundation EFQM is to create an environment where organizations can learn from each other to continuously improve their performance through the use of the EFQM Excellence Model.
At the Award Ceremony held on October 23, 2019 in Helsinki, Finland, GC Europe was the only finalist to be recognized as the Global Excellence Award Winner. Among the particular strengths of GC highlighted by the jury are the company’s strong culture of transparency and trust, “GC No Kokoro” (GC’s Heart), which is based on the Japanese wisdom of “Semui”. Semui places ethical values over short-term growth objectives and supports sustainable development. It is also the basis of a strong customer focus, which results in a high level of satisfaction with the company’s products and services, and leads to sustainable and successful partnerships. Another exceptional strength is the high-performance environment created by leaders using a blend of Japanese-European culture. Finally, GC’s Quality Management, relationships with Key Opinion Leaders and the deployment of the GC “Minimum Intervention” strategy were considered as role model practices.
GC Europe NV journey towards winning the EFQM Global Excellence Award started in 2006, with continually improving results. GC Europe was inter alia awarded a Platinum degree in the category Healthcare of the EFQM Global Excellence Index. For a full list of GC’s awards and accolades, please visit www.gceurope.com/company/gce_excellence/.