Insurer Says It Will Pay Dentists’ Claims for Pandemic Coverage

Aviva Canada CEO Jason Storah says the insurance company will “stand by” its pandemic coverage for dentists who followed provincial orders to close down their practices because of the outbreak of COVID-19.

The reassurance to the dental community comes two weeks after provincial dental associations “strongly recommended” that thousands of dentists immediately suspend all non-essential and elective or routine services for patients.

But after submitting claims with Aviva for business interruption insurance – which includes pandemic coverage – many dentists were left in the dark about whether their policies would be honoured, with several dentists told it was highly unlikely because they shut their offices down voluntarily.

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