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Patients Out Thousands After Orthodontist Shuts Down Over Financial Problems

February 25, 2019
by Reid Southwick, CBC News


Parents who sent their children to a Calgary orthodontist say they’re owed thousands of dollars after the decades-old business in Brentwood closed last month over financial problems.

Some parents say they paid Dr. Richard Halpern’s office up front while others were on monthly payment plans, but they say their children received only partial care or no care at all.

Dawn Moore paid $7,800 in a lump sum in November to get braces for her 14-year-old daughter. Her two other daughters already had dental work done through the same office — under different ownership — and she preferred the simplicity of having a single payment on her credit card.

“I paid the whole amount and I haven’t received any services,” Moore said. “It’s just a really crappy thing to have to deal with, and it’s disillusioning because you think you should be able to trust people.”

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