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Sarnia Man Files Complaint After Service Dog Denied Access at Dental Office

July 3, 2018
by Troy Shantz, The Sarnia Journal


A legally deaf Sarnia man who was told he couldn’t have his service dog present during a dental procedure believes his human rights have been violated.

But the owner of the dental office who turned him down said there’s good reason why he won’t allow animals in an operating room – it’s not hygienic.

Johnathan Thompson visited EdgeWater Dental on June 7 to book an appointment and said he was assured his dog, Presto, would be allowed to remain by his side during the procedure.

But on the way home, he received a text message from the office stating, that, “given our sterile environment we do not allow service animals to accompany our patients.”

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