Staff Vaccine Status Discussions, Disclosures Pose Challenges for Businesses

Cynthia Fernandez said her personal sense of responsibility for the safety of her clients led her to publicly disclose that her staff were vaccinated against COVID-19 earlier this spring.

“I think a lot of people are nervous still about coronavirus,” the owner of Cambridge, Ont.-based Accurate Auto Appraisal said in an interview. “We want to reassure people and let them know that we take this seriously and we want to … give them that reassurance and peace of mind.”

The return to business after 15 months of public health measures, lockdowns and lost revenues due to the COVID-19 pandemic is presenting a new problem for some entrepreneurs: how to address the issue of vaccines with employees, and how to respond when customers ask if their staff are vaccinated.

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