April 15, 2020
by CBC News
B.C. dentists say they’ve been unable to collect pandemic insurance because the province’s current directives do not clearly require that dental offices close so they can provide emergency care.
Since March 23, the province has recommended that all dental offices suspend non-emergency care.
TripleGuard, which provides insurance to 1,800 B.C. dentists, wrote in a letter to clients that Aviva, the insurance underwriter, has said pandemic insurance can only be activated “when there is a provincial order in place by the government to shut down dental offices.”
Ed Dermit, the president of TripleGuard, wrote in the letter that Aviva is accepting pandemic insurance claims from dentists in all other provinces.
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