Oral Health Group

Influence Patients
September 2, 2022 Feature Oral Health OfficePatient ManagementPractice management

How to Win Conversations and Influence Patients

by Dr. Sanjukta Mohanta; Dr. Ramez Salti

We’re ashamed to say it. We’ve had some bad conversations with our patients. We meant well; we were trying to get our patients to improve their oral health, but, instead, we ended up making our patients feel pretty bad about

August 9, 2022 Feature Data Driven DentistryOHGdataPractice management

It’s Time to Update!

by Oral Health

The transition of using more digital platforms to communicate has been happening for years and the pandemic only increased the need for it. Nearly half of surveyed dentists agreed that they have changed the way they’ve been communicating with patients

August 9, 2022 Video Dental VideoPractice management

Weekly Wisdom: How to Manage Difficult Situations at Your Practice

by Oral Health

  In this episode of Weekly Wisdom, Dr. Ramez Salti shares how to manage difficult situations at your dental office with effective communication.     Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your

Design consultation
March 15, 2022 Feature General DentistryOral Health

Dentist–technician Communication: We Can All Do Better!

by Joseph Fava, DDS, MSc ; Karim Sahil, RDT, MDT

INTRODUCTION In the past few decades, dentistry and dental technology have advanced by leaps and bounds. These advances have been driven by improvements in computer processing power leading to advances in digital technology (CAD/CAM). The evolution in biomaterials has led

March 7, 2022 News BlogsPractice management

Do You Really Want to Wing It?

by Shawn Peers, DentalPeers

We know the world is showing signs of re-opening and that is a time for cautious optimism. Cautious because it seems we have been down this path before only to have a new variant push us back. But optimism may

informed consent
March 4, 2022 Feature Oral Health OfficePractice management

The Art of Communication: Improving the Quality of Informed Consent Discussions in Dentistry

by Kiran Madesha, Legal Advisor; Kristy Pilatzke, Risk and Compliance officer

Prior to receiving dental care, patients in Canada have the right to be fully informed. This means that oral healthcare clinicians must advise their patients of all reasonable treatment options, the associated risks and benefits, and the rate of success

December 22, 2021 Feature Oral Health OfficePractice management

How to Implement Translation Into Your Teledentistry

by Ofer Tirosh, CEO of Tomedes

Teledentistry is defined as the application of telecommunications, and so, it exchanges information between dentists and patients through interactive audio, text, and video. PubMed Central reported that many dentists find it difficult to continue their practice due to the pandemic.

July 9, 2021 Feature Customer serviceData Driven DentistryOHGdataPractice ManagementSocial media

Pros and Cons of Communication Platforms

by Oral Health

While the telephone remains the most popular way for dental offices to communicate with patients, there is no denying that, as the result of many digital developments, the number of platforms to reach patients has grown. With so many options

April 12, 2021 Feature Cosmetic DentistryDental TechnologyOral Health

Optimizing Communication Using Digital and Analog Technology with Monolithic Restorative Solutions

by Pinhas Adar, MDT, CDT

The speed of advancement in the world of digital technology has made a tremendous impact in dentistry. The way we look at this advancement is quite important. With the influx of artificial intelligence powered robots, robots may perhaps augment humans

February 3, 2021 News BlogsPractice management

Don’t Leave Patient Prep to Dr. Google

by Charles Sutera, DMD, FAGD

As dental practitioners, root canals, dental surgery, and other procedures are so commonplace we may forget that for most patients, they are a first-time experience. But the success of any procedure depends at least in part on the patient—how well

January 29, 2021 Feature EditorialOral Health OfficePractice management

My Way or the Highway!

by Judy Kay Mausolf, Speaker, Author, and Dental Culture Specialist

Our relationships in life are the result of how well we communicate and collaborate personally and professionally. When we communicate openly, positively and effectively, we inspire connections and build sincere, strong, sustaining relationships. What often sabotages successful relationships is our

December 14, 2020 Feature Data Driven DentistryOHGdataPractice management

Data Driven Dentistry: 2020 Round-Up!

by Oral Health

Loyalty Builds Your Practice Our survey results show that the main reason patients remain loyal to their dentist is because they trust them. This proves just how important it is to build strong relationships with patients. The best way to

dental website
November 16, 2020 News BlogsMarketing strategiesPractice managementSearch engineWebsites

5 Website Features Every Dental Practice Needs

by Sammi Dittloff, NexHealth

Whether you’re building out your dental practice’s website for the first time or undergoing a redesign, there are certain things you should keep in mind before you hit “Publish.” From elements on your homepage to your blog content, this article

November 9, 2020 News BlogsDentistryPractice management

Start From The Inside – Common Internal Communication Problems In Dental Practices That Influence Patients

by Derek Jones, VP Enterprise Strategy, Americas

An effective communication system is key to positive patient experiences and a more productive environment for healthcare practices. Prompt medical delivery services or quality treatment of patients are significant determinants in whether a healthcare practice succeeds or fails. Additionally, patients

July 31, 2020 Feature Marketing strategiesOral Health OfficePractice management

Developing a Post-Pandemic Marketing Plan

by Naren Arulrajah, Ekwa Marketing

As the COVID-19 curve flattens, communities across North America are cautiously lifting restrictions, and health services are among the first to resume in most regions. Odds are, your dental practice recently reopened, or you are preparing to do so soon.

July 1, 2020 News BlogsCommunity outreachMarketing strategiesPractice Management

How to Improve Dental Patient Experience with Text Message Marketing

by Alexa Lemzy, TextMagic

SMS marketing could be the vital ingredient you need to optimize your dental patient experience. According to a study by The Daily Egg, the rate at which people open branded text messages is a whopping 98%. This is a glaring

June 8, 2020 Feature Community outreachData Driven DentistryOHGdataPractice managementWebsites

How to Communicate Treatment Plans to Patients

by Oral Health

There are many reasons for patients to deny treatment acceptance, ranging from cost, time or simply a lack of understanding. Over 50% of patients have said they would be more likely to agree to treatment if their dentist was able

April 15, 2020 News Blogs

4 Ways to Improve Your Dental Office Communication with Patients

by Mary Jones

The importance of soft skills Research indicates that a professional’s soft skills have a direct impact on creating a patient’s impression of the care and facilities that are provided. Additionally, communication strengthens the amount of trust put in the dentist

September 10, 2019 Feature Data Driven DentistryOHGdata

Communication Is Key, If You Know How

by Oral Health

It should be no surprise to you that the phone in your practice is one of the most important pieces of technology to have. After all, that is how nearly ¾ of patients first contact a dental practice, plus returning

May 29, 2019 Feature Oral Health OfficePractice Management

Addressing Your Mean Team

by Sue Jeffries, RDH, BSDH

Has your “dream team” become a “mean team”? If so, why should you care? Beginning with the obvious, the cohesiveness of your team drives efficiency, staff and patient retention, as well as profitability. If you have a known bully on