We’re ashamed to say it. We’ve had some bad conversations with our patients. We meant well; we were trying to get our patients to improve their oral health, but, instead, we ended up making our patients feel pretty bad about…
The transition of using more digital platforms to communicate has been happening for years and the pandemic only increased the need for it. Nearly half of surveyed dentists agreed that they have changed the way they’ve been communicating with patients…
In this episode of Weekly Wisdom, Dr. Ramez Salti shares how to manage difficult situations at your dental office with effective communication. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your…
INTRODUCTION In the past few decades, dentistry and dental technology have advanced by leaps and bounds. These advances have been driven by improvements in computer processing power leading to advances in digital technology (CAD/CAM). The evolution in biomaterials has led…
We know the world is showing signs of re-opening and that is a time for cautious optimism. Cautious because it seems we have been down this path before only to have a new variant push us back. But optimism may…
Prior to receiving dental care, patients in Canada have the right to be fully informed. This means that oral healthcare clinicians must advise their patients of all reasonable treatment options, the associated risks and benefits, and the rate of success…
Teledentistry is defined as the application of telecommunications, and so, it exchanges information between dentists and patients through interactive audio, text, and video. PubMed Central reported that many dentists find it difficult to continue their practice due to the pandemic.…
While the telephone remains the most popular way for dental offices to communicate with patients, there is no denying that, as the result of many digital developments, the number of platforms to reach patients has grown. With so many options…
The speed of advancement in the world of digital technology has made a tremendous impact in dentistry. The way we look at this advancement is quite important. With the influx of artificial intelligence powered robots, robots may perhaps augment humans…
As dental practitioners, root canals, dental surgery, and other procedures are so commonplace we may forget that for most patients, they are a first-time experience. But the success of any procedure depends at least in part on the patient—how well…
Our relationships in life are the result of how well we communicate and collaborate personally and professionally. When we communicate openly, positively and effectively, we inspire connections and build sincere, strong, sustaining relationships. What often sabotages successful relationships is our…
Loyalty Builds Your Practice Our survey results show that the main reason patients remain loyal to their dentist is because they trust them. This proves just how important it is to build strong relationships with patients. The best way to…
Whether you’re building out your dental practice’s website for the first time or undergoing a redesign, there are certain things you should keep in mind before you hit “Publish.” From elements on your homepage to your blog content, this article…
An effective communication system is key to positive patient experiences and a more productive environment for healthcare practices. Prompt medical delivery services or quality treatment of patients are significant determinants in whether a healthcare practice succeeds or fails. Additionally, patients…
As the COVID-19 curve flattens, communities across North America are cautiously lifting restrictions, and health services are among the first to resume in most regions. Odds are, your dental practice recently reopened, or you are preparing to do so soon.…
SMS marketing could be the vital ingredient you need to optimize your dental patient experience. According to a study by The Daily Egg, the rate at which people open branded text messages is a whopping 98%. This is a glaring…
There are many reasons for patients to deny treatment acceptance, ranging from cost, time or simply a lack of understanding. Over 50% of patients have said they would be more likely to agree to treatment if their dentist was able…
The importance of soft skills Research indicates that a professional’s soft skills have a direct impact on creating a patient’s impression of the care and facilities that are provided. Additionally, communication strengthens the amount of trust put in the dentist…
It should be no surprise to you that the phone in your practice is one of the most important pieces of technology to have. After all, that is how nearly ¾ of patients first contact a dental practice, plus returning…
Has your “dream team” become a “mean team”? If so, why should you care? Beginning with the obvious, the cohesiveness of your team drives efficiency, staff and patient retention, as well as profitability. If you have a known bully on…
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