For our corporate brothers in arms – early New Year’s resolution
From the Harvard Business Review – to be extrapolated For decades the mystery shopper was the main way retailers assessed operations from a customer’s point of view. … more
From the Harvard Business Review – to be extrapolated For decades the mystery shopper was the main way retailers assessed operations from a customer’s point of view. … more
For some reason, a literal avalanche of practice administration and management courses came across my desk this week. I used to attend. There was the … more
From the Harvard Business Review – by Heidi Grant Halvorson Why have you been so successful in reaching some of your goals, but not others? … more