Congratulations! You’re the New Office Manager! Now What?

Congratulations! This is incredible news. Your passion and pride in what you do in the healthcare field is truly being rewarded. Perhaps you were an excellent hygienist…a phenomenal dental assistant…a top-notch admin team member providing your clinicians with first rate…

(Business) Questions Your Mother (Dental School) Never Told You About!

We probably all remember listening to the music of our parents when we were kids. Some of it we liked…others, not so much. My parents grew up in the juke box/malt shop era, so 50’s rock and roll was part…

Betterment Begins With Attitude

You want the best for yourself and your practice, but the first step toward getting there is developing the right mindset. Have you ever wondered what it takes to make it to the very top in dentistry? I’m not talking…

Five Ways to Positively Impact Practice Revenue

Every dental practice has key engines that drive and determine practice health, stability and longevity. These engines include building and maintaining a strong and thriving patient base, generating consistent and predictable revenue, efficiently managing expenses, and fostering effective communication. Ultimately,…

Hu-Friedy Launches AdvantaClear™ Surface Disinfectant Product Line

Hu-Friedy, the 100-year-old global leader in the manufacturing of dental instruments and products, today announced the latest offering in their line of infection control products – AdvantaClear Surface Disinfectant. Available as wipes, liquid, or spray, AdvantaClear features a one-minute kill…

Potential New Tax Changes

Is this the end of professional corporations? It’s been over a decade since the government allowed non-dentist family members to become shareholders of a dentistry professional corporation (DPC). Just as the government gives, it can also take away. The introduction…

Planning for Peak Performance

You don’t approach a cosmetic case with the intention of creating a smile that looks “okay,” or design a crown to fit “good enough.” Why should you settle for a profit margin that is “okay,” or practice growth that is…

Mackenzie Dental Centre

When Dr. Lloyd Pedvis decided to open a new practice in a different demographic area from his previous location, his intention was to provide outstanding service by investing in state-of-the-art technologies, and to promote a sense of well-being for new…

Aurora Borealis Orthodontics

Live Long and Prosper Aurora Borealis Orthodontics is believed to be the world’s only Star Trek themed orthodontic practice, filled with authentic, screen-used props from all of the television series and motion pictures. Located in downtown Aurora, ON site started out…

Motivo Dental

The idea of this project is to create a dental office that is functional but at the same time, beautiful and relaxing for the patients. In most cases, patients are nervous when they go to the dentist, so we decided…

TAUB Products Announces Release of New Eyewash Station

TAUB Products, a long-time manufacturer of dental laboratory and restorative products, has introduced a low-profile emergency eyewash station that adapts to a wide range of office and laboratory faucets. The new station provides instant access to a single aerated water…

Decreasing Hygiene Downtime

Continuing with our “I just want to be a dentist” series, downtime in the schedule is a burning issue for almost every practice. Addressing the issue of hygiene downtime is a high priority for everyone involved. An acceptable measurable percentage…

The Critical Importance of Team Development & Dynamics in Your Practice

Developing an effective team can be one of the most crucial aspects of success in a practice. It takes time, as each member brings unique personality traits, preferences, styles and experiences to the team. It is a worthy investment, because…

Editorial: To Market, To Market to Buy That Next Thing….

“Old school mentalities – like dentistry is a profession, not a business OR doing good dentistry is your best marketing – still permeate. There hasn’t been much in terms of teaching proper marketing for the new millennium.” Michael Carabash, managing…

Getting Control of Your Email

Email overload is a common stressor in the modern workplace.  If you feel that email is impacting your productivity, the following tips may help: Check email only a few times a day. Turn off  e-mail alerts so you don’t have the…

Step-Up the Digital for a Stellar Dental Market Performance

In the age of digital disruption, the rules of success in dental marketing have been re-written. Growing local competition has led to a situation where providing outstanding dental care alone is no longer a guarantee to enjoying an outstanding business.…

Careful Communication Cuts the Cost of Complications

A 72-year-old female patient was referred to our office by her physician with the chief concern of a large granuloma on her lower lip. The patient had a medical history positive for hypertension, thyroid disease, hypercholesterolemia, osteopenia, sinusitis and eczema.…

How Efficient Is Your Scheduling?

Once your patient has accepted their recommended treatment plan and has signed a financial agreement, the scheduling of their treatment may begin. One of the biggest challenges that we see practices dealing with on a daily basis is how to…

Create Thought Leadership in Dentistry

One of the key attributes that can distinguish your dental marketing approach from other competitors is thought leadership. When patients search for a local dentist online, they are not only looking for credentials of competence, but also for authority and…

How To Turn New Patients Into Return Patients