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You’re half an hour behind and you have three hygiene checks to perform. Mrs. Brown’s implant crown popped off while an assistant was taking an impression, not to mention the servers are down and the receptionists are panicking. Your heart…
Human resources (HR) can encompass a myriad of elements that build, support and drive the employment experience within an organization. From employee engagement to training and performance management, HR can be a creative and strategic partner in making your business…
Part 1 – A Two Part Series Integrated Solutions that Improve the Patient Experience and Practice ProductivityAdvertisement In recent years, heightened competition among dental practices across North America has caused a shift toward a more value-based and patient-centered care model.1…
As a profession, we are currently in a fortunate position. Our practices provide us the ability to live a comfortable life, maximize our value when it’s time to sell, and leave a professional legacy in the communities in which we…
Good people are so hard to find!” “There are no good candidates out there.” “All the best ones are taken.” Do any of these hiring frustrations sound familiar? This has long been a common lament of hiring managers and dental…
As we look back at the Internet landscape of 2020, to look forward to a more “precedented” (hopefully) 2021 from the get-go, online traffic has presented a silver lining. We’ve put a spotlight on a COVID-19’s impact on the Internet…
THE WHY: Clinicians’ story Dr. Michael Yang and Dr. Oliver Pin-Harry are the dynamic duo behind M Prosthodontics, the brand-new, contemporary facility that opened in February 2020 just prior to the first COVID-19 shut-down. Their journey started at their current…
We wanted a fresh start – but it began with a fizzle. Does 2021 appear to be a 2020 on repeat? Starting with good physical health can influence good mental health. If you want to make 2020 be forgettable –…
Seminar Topic: The Value of a Patient Experience Management Program in your Practice – Virtual Session Speaker: Dr. Bruce Freeman Course Description: The aim of this session is to help reduce the stress and anxiety inherent in providing healthcare. Understanding the neuroscience…
The year is still fresh, and there are ripe social media opportunities for the picking. Some of those opportunities are disguised as “trends.” By understanding of-the-moment consumer preferences and demands among top platforms – Facebook, Instagram, and TikTok – you…
Every young internet user is bombarded with so many ads that it now takes a really impressive one to get their attention. This content saturation is a problem in every industry. That’s why you see designers and essay writers refining…
It was author Eric Dickey who coined the phrase, early is on time, on time is late, and late is unacceptable. Despite our access to multiple devices with alarms and reminders, many of us still find ourselves dashing into work, uttering…
I was reluctant to join Instagram (also called IG or Insta). I thought I was too old, too busy and that it wouldn’t add any value to my life. I expected it to be a platform where people show off…
Estate planning is not a single, simple task. It can include a wide range of options and actions that you must implement to accomplish your goals. We will highlight some of the key options available to you and then prioritize…
The effects of the lockdowns, layoffs and massive public measures to contain COVID-19 will likely last long after any threat from the virus are gone. For many of our patients, working from home is still a fresh memory and for…
On December 28, 2020, I received a text from Dr. Gurbaz Sandhu (GP, London and Port Elgin). Ontario had just entered into a strict lockdown. The media had been focusing on the bungled COVID-19 vaccine rollout, while infections and deaths…
Capitol Dentistry is located in the hustle and bustle of pedestrian traffic of the Yonge and Eglinton area in Toronto. The design of the office was meant to present a strong visual for the passersby to look in, be intrigued…
COVID has fundamentally changed how we live and how businesses operate. It has taught us the importance of being resilient and to look for opportunities even in dire situations. As a result of COVID, many dentists have experienced: Working from…
Our relationships in life are the result of how well we communicate and collaborate personally and professionally. When we communicate openly, positively and effectively, we inspire connections and build sincere, strong, sustaining relationships. What often sabotages successful relationships is our…
We welcome you to join Dr. Gary Glassman for a virtual hands-on Endodontics course. Seminar Topic: Virtual Hands-on Intense Endodontics Speaker: Dr. Gary Glassman, DDS, FRCD(C) Course Description: This virtual course consists of two sessions (2-hour lecture session and 2-hour hands-on session)…
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