Chatbot Talk: How AI Chatbots Are Changing the Dentist’s Office
In the era of remote work, flexibility is vital. For some businesses, that means investing in a free phone number so that employees can work … more
In the era of remote work, flexibility is vital. For some businesses, that means investing in a free phone number so that employees can work … more
Recently, I watched a crew team practice at Nathan Benderson Park in Sarasota, FL. As I watched the team glide effortlessly across the lake, I … more
We always consider the staff an important factor when valuing a practice. Dentistry, much like many other sectors of the economy, is facing severe workforce … more
Instagram was a social media powerhouse, with over one billion active monthly users,1 before the COVID-19 pandemic. Like other social networks, its role in business … more
Imagine the following scenario: A temporary dental assistant loads a sterilizer before lunch, and despite pressing the start button, the sterilizer fails to begin the … more
THE WHY: Owner’s story Dr. Dac Nguyen is the owner and principal dentist at Clinique Dac located in the heart of Westmount Quebec, an affluent … more
The only thing I did well in dental school was make a lot of friends. I was slow to pick up clinical skills. I never … more
The results are in! After receiving over 800 nominations and 22,000+ votes from across the nation, the annual Leaders in Practice award winners were announced … more
In March 2020, Oral Health published my most-viewed article. Surprisingly, it wasn’t about preparing, marketing and selling a dental practice. Apparently, in-depth talks about taxes, … more
Most professionals in today’s busy world face a challenge when it comes to maintaining a healthy work-life balance. More so, if you run a dental … more
Your practice is your baby. Even if you purchased it from another dentist, you still put in the hard work to make it your own. … more
The average dental office has many sources for new patients, one of the most significant being Google. That means ranking well for local searches is … more
On a Friday afternoon, a dentist’s mind raced. Her patient was asking for a fifth refill of Percocet. The dentist was positive that the pain … more
THE WHY: Owner’s story One Dental is a music-inspired practice located in Kelowna, BC that weaves lifestyle and rock ‘n’ roll aesthetics into its dental … more
“Alexa, give me the number of new patients in January 2022.” “Siri, play my patient’s favourite music.” “Hey Google, tell my patients some jokes.” “Alexa, … more
As healthcare professionals, we are passionate about positively impacting our patients’ lives and giving back to the communities we serve. With April being National Oral … more
The ebb and flow of staff has always existed. Babies are born, people move cross-country, practices downsize, and often the grass is simply just greener … more
Remember October 2021? Outbreaks. Masks. Variants. Vaccines. Tests. Lockdowns. Mass resignations. Shortages. Inflation. Politics. Anger. Blame. And in that context, a group of Canadian dentists … more
It is often said that word of mouth is the best advertisement. That may be true, but only if people are saying good things about … more
Having a long-term plan ensures the hard work you put into building your business continues to pay off when you’re ready to transition and sell … more