Your Patients Are Judging You Before They Meet You
First impressions matter. Whether it’s the first handshake, the first walk-through or the first “hello” in a phone call – they matter. Those firsts are … more
Patient Expectations
Pick One: Balancing Practice Operations or Meeting Patient Expectations
What’s more challenging: Finding qualified Level II Assistants, or keeping up with patient expectations? It’s a trick question because they’re both vital to the success … more
Five Ways to Positively Impact Practice Revenue
Every dental practice has key engines that drive and determine practice health, stability and longevity. These engines include building and maintaining a strong and thriving … more
Dentists are Struggling to Keep Up with Patient Expectations
As technology changes and becomes a bigger part of our everyday lives, you must prepare for your patients’ expectations of a dental office to be … more
Great Expectations
“I don’t know what the dentist expects of me” Has anyone in your office ever uttered this phrase? It is one of the most … more