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First impressions matter. Whether it’s the first handshake, the first walk-through or the first “hello” in a phone call – they matter. Those firsts are how you base your opinion on an experience, and that’s what your patients are doing…
What’s more challenging: Finding qualified Level II Assistants, or keeping up with patient expectations? It’s a trick question because they’re both vital to the success of your practice. However, based on our recent survey*, we probably could have predicted your…
Every dental practice has key engines that drive and determine practice health, stability and longevity. These engines include building and maintaining a strong and thriving patient base, generating consistent and predictable revenue, efficiently managing expenses, and fostering effective communication. Ultimately,…
As technology changes and becomes a bigger part of our everyday lives, you must prepare for your patients’ expectations of a dental office to be tech-heavy. While they may not fully understand the benefits of the upgraded technology, they will…
“I don’t know what the dentist expects of me” Has anyone in your office ever uttered this phrase?Advertisement It is one of the most common statements we hear when working with offices struggling to achieve their full potential. When…
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