Oral Health Group
October 7, 2021 Feature Data Driven DentistryOHGdata

Government Rent Subsidy – Too little, too late

by Oral Health

When lockdowns were first announced, the first question many dentists and business owners had was, “How will I pay the rent?” Unlike staff wages, your place of business could not be furloughed. Rent was due regardless of whether your business

September 13, 2021 Feature Data Driven DentistryOHGdataPractice management

The Biggest Takeaways From the COVID-19 Experience

by Oral Health

As we observe more vaccinations being completed and reopenings happening across the country, we can see the end of the COVID-19 pandemic is on the horizon. Now is the time to reflect on what the biggest takeaways have been from

Teledentistry
August 9, 2021 Feature Data Driven DentistryOHGdataPractice management

Does Teledentistry Have a Future Post Pandemic?

by Oral Health

Over the course of the COVID-19 pandemic, nearly half of dentists implemented teledentistry into their practice. Teledentistry benefitted the dental industry by providing an excellent way to provide care, such as diagnoses, education and treatment planning, to patients while following

July 9, 2021 Feature Customer serviceData Driven DentistryOHGdataPractice ManagementSocial media

Pros and Cons of Communication Platforms

by Oral Health

While the telephone remains the most popular way for dental offices to communicate with patients, there is no denying that, as the result of many digital developments, the number of platforms to reach patients has grown. With so many options

June 7, 2021 Feature Data Driven DentistryHuman ResourcesOHGdataPractice management

Have You Updated Your Office Manual Lately? It Might Be Time to Do So

by Oral Health

The office manual (or HR manual) is an extremely important practice management tool for you as a practice owner. These manuals should include all the policies and procedures in place at your office and be accessible to the entire team.

How You Can Decrease Staff and Patient Concerns
May 10, 2021 Feature Data Driven DentistryOHGdata

How You Can Decrease Staff and Patient Concerns

by Oral Health

Our survey revealed that returning to work after the shut down last year resulted in over half of staff members feeling highly concerned for their personal safety. However, less than half of patients felt highly concerned returning to their dental

Canada Emergency Wage Subsidy
April 12, 2021 Feature Data Driven DentistryFinancesOHGdataPractice management

Canada Emergency Wage Subsidy: A Financial Vaccine With a 90% Success Rate

by David Chong Yen, CPA, CA, CFP, Louise Wong, CPA, CA, TEP, Basil Nicastri, CPA, CA and Eugene Chu, CPA, CA

It’s been over a year since COVID-19 shutdown the world. The closures left many dentists uncertain about their future and finances. In response, the government introduced several financial vaccines, including the Canada Emergency Business Account (CEBA), Canada Emergency Commercial Rent

Have Opportunities Emerged from the COVID-19 Pandemic?
March 9, 2021 Feature Data Driven DentistryOHGdataPractice management

Have Opportunities Emerged from the COVID-19 Pandemic?

by Oral Health

There is no doubt in anyone’s mind that the current pandemic has had many negative impacts on dentistry. As discussed last month, revenue has been down while costs are up. Despite the many hurdles you have had to face, we

February 8, 2021 Feature Data Driven DentistryOHGdataPractice management

The Biggest Impact of COVID-19 on Dentistry

by Oral Health

The COVID-19 pandemic has had a huge impact on the dentistry industry from the initial lockdown in March 2020 to present day, nearly one year later. According to our survey results, the largest impact of the pandemic on dental practices

January 11, 2021 Feature Data Driven DentistryOHGdata

Data Driven Dentistry 2021: A Summary

by Oral Health

Oral Health is excited to share a first look at part four of our Data Driven Dentistry series! Following the success of our first three comprehensive surveys and the valuable results that were found from surveying both patients and dentists,

December 14, 2020 Feature Data Driven DentistryOHGdataPractice management

Data Driven Dentistry: 2020 Round-Up!

by Oral Health

Loyalty Builds Your Practice Our survey results show that the main reason patients remain loyal to their dentist is because they trust them. This proves just how important it is to build strong relationships with patients. The best way to

November 10, 2020 Feature Marketing strategiesOHGdataSocial media

What Should You Post on Social Media?

by Oral Health

Social media is a great way to boost marketing efforts for your practice. The majority of patients use social media on a regular basis with Facebook being the most popular. Once you have created a business account for your dental

October 13, 2020 Feature Data Driven DentistryOHGdataSocial media

Why You Should Be Running Facebook Campaigns

by Oral Health

During our research for Data Driven Dentistry, 87% of patients replied that they use Facebook on a regular basis. Of that, only 15% of patients were following their dentist on social media. There is a huge opportunity for dentists to

September 14, 2020 Feature Data Driven DentistryOHGdataPractice management

The Power of Asking

by Oral Health

Communication is key if you want to develop long lasting relationships with your patients. Good communication can be accomplished by taking the time to speak with patients during their appointments and conducting follow-up phone calls. Using social media is also

July 24, 2020 Feature Data Driven DentistryOHGdataWebsites

Are You Taking Advantage of Your Website?

by Oral Health

We have already seen how important the content on your website can be when patients are searching for a new dentist. As discussed in March, patients want to see online reviews, services provided and the number of years you’ve been

June 8, 2020 Feature Community outreachData Driven DentistryOHGdataPractice managementWebsites

How to Communicate Treatment Plans to Patients

by Oral Health

There are many reasons for patients to deny treatment acceptance, ranging from cost, time or simply a lack of understanding. Over 50% of patients have said they would be more likely to agree to treatment if their dentist was able

May 11, 2020 Feature Continuing EducationData Driven DentistryOHGdataPractice management

Don’t Be Afraid to Keep Learning

by Oral Health

When conducting our research for Data Driven Dentistry, we found 72% of patients would choose their own dentist to perform a specialized procedure over a specialist, if their dentist had the applicable skills. It makes sense, as patients would spend

April 7, 2020 Feature Data Driven DentistryOffice ManagementPractice management

Making the Initial Phone Call Count

by Oral Health

Despite the digital advancements of email, websites and social media, the importance of phone calls remains. When first contacting a dental office, our data shows nearly 75% of patients would prefer doing so by phone. Therefore, you must make sure

March 3, 2020 Feature Data Driven DentistryOHGdataWebsites

Your Website Content is Crucial

by Oral Health

When it comes to searching for a new dentist, our data revealed that a referral from a family member or friend is typically the first step. But step two is a simple Google (or internet) search, which means that your

February 4, 2020 Feature Data Driven DentistryOHGdataPractice Management

Loyalty Builds Your Practice

by Oral Health

According to our survey results, patients have told us that the main reason they will remain with a particular dental practice is because of “the dentist themselves”. An impressive 74 per cent of patients strongly agree that the main reason