Share Your Smile Stories is a series by the Oral Health Group that features inspiring stories from oral health professionals.
Dental phobias are very real! I have a few clients who suffer from it due to past traumatic experiences. One in particular has a very severe case.
A few years back he took a chance on me and booked an appointment. I spoke with him and listened to everything that he had concerns about. I then walked him through the entire process and explained the short and long term goals for his treatment. I also gave him all the options for pain management etc. and included him in the entire process.
I recognized the courage that he had gathered just to take the first step to his recovery and sit in my chair. By the end of the appointment, he was so grateful and said that the appointment was the best one that he had ever experienced. He continues to see me and I am honoured that he has put his trust in me.
This story has been submitted by Jennifer Grzebien (eternal_smiles_dental_hygiene) from Eternal Smiles D.H. Studio.
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