Winter Blues: Navigating Patients’ Loneliness
It’s been said that there is no health without mental health—the truth of this statement is difficult to refute. Mental illness presents a serious barrier … more
Patient Management
You Are The Reason Patients Stay… Or Leave
Let’s not beat around the bush: patients can and will leave your practice because of you. Dissatisfaction with a dentist or their team is the … more
Your Patients Are Judging You Before They Meet You
First impressions matter. Whether it’s the first handshake, the first walk-through or the first “hello” in a phone call – they matter. Those firsts are … more
‘Failure to Produce Patient Records’ Among Most Cited Violations, Says Dental Board
Maintaining its focus on consumer safety, the Dental Board of California has issued an increasing number of citations in recent years. As noted in its … more
Steps to Providing a Positive Patient Experience
Bruce Freeman, Orthodontist and Staff Clinician, Facial Pain Unit at Mount Sinai Hospital goes through multiple steps and strategies for ensuring that you and your … more
A Structured Approach to the New Patient Exam in Pediatric Dentistry
When a child is scheduled to be seen by a dentist, it is important to remember that this visit will likely involve at least two … more
Pick One: Balancing Practice Operations or Meeting Patient Expectations
What’s more challenging: Finding qualified Level II Assistants, or keeping up with patient expectations? It’s a trick question because they’re both vital to the success … more
Dental Hygiene Care for Survivors of Childhood Abuse
We have all been mystified and even exasperated by our more challenging clients, for example: those with inadequate self-care despite having sufficient manual dexterity; and … more
BlueIQ Increases Team Huddle Effectiveness By Providing Key Appointment, Scheduling Data
BlueIQ, developers of the practice analytics platform that gathers data from multiple sources, announced the release of Insights, a new graphical display of scheduling data … more
Recall Management Software from Recall System Pro
Ron Barsotti, President of Recall System Pro, explains how their recall management software helps practices reach out to patients and eliminate common stresses with patient … more
Acupuncture May Help Patients with Dental Anxiety
Researchers have found evidence that acupuncture could help people who experience dental anxiety. Dental anxiety affects up to an estimated 30% of the adult population … more
Let’s Face It, Patients are Consumers
Recognizing a recent shift in the way patients engage with their healthcare providers should play a significant role in the future success of any individual … more
Great Expectations
“I don’t know what the dentist expects of me” Has anyone in your office ever uttered this phrase? It is one of the most … more
5 Must Have Solutions to Enhance Patient Experience From Oral Science
During the latest Pacific Dental Conference in Vancouver, more than 2,000 dental professionals gathered at the Oral Science booth to discover 5 must have solutions … more
Call Intelligence
As the marketer of a Canadian dental practice, you naturally want to know why prospective patients call. However, this information doesn’t quite go far enough. … more
How Public Relations Can Support New Patient Growth
What is public relations, anyways? It’s defined as “the business of inducing the public to have understanding for and goodwill toward a person, firm, or … more
Automated Orthodontic Treatment Planning Receives FDA Approval
ULab Systems, a privately held digital dental company focused on the development of its patented automated orthodontic treatment planning software, announced U.S. FDA clearance today. … more
MMG Fusion ChairFill Maximizes Practice Profits from Patient Records
MMG Fusion Launches ChairFill™ Module at ADA MMG Fusion, the provider of the only all-in-on marketing software solution for the dental industry will launch its … more
Patient Concern Over Dental X-Rays – Are They Safe?
Question My new dentist gave me 22 X-rays yesterday (bite-wing and full mouth) plus a panoramic. He says he does this to all patients. This … more
RIMS Replaces iConfident as Case, Referral Management Tool
RecordLinc Inc., a web-based dental collaboration tool, today unveiled its latest module, the RecordLinc Implant Case Management System (RIMS). RIMS will be the official replacement … more