April 7, 2020
The College has received a large number of calls from patients who believe they may have a dental emergency but cannot find a dentist to see them. In some cases, their regular dentist has closed the office and left a voicemail message, directing them to a local hospital, a local dental emergency service or even the College for assistance.
During this exceptional time, this is not adequate or appropriate.
All dentists have professional, legal and ethical responsibilities to provide or arrange for dental emergency treatment for their patients. Do not leave your office voicemail and email unmonitored; check your messages regularly and return the calls of your patients.
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