April 28, 2020
dentalcorp, Canada’s largest network of dental practices, announced today the nationwide launch of a free virtual dental triage service in response to the COVID-19 pandemic.
Accessible through hellodent.com, an online directory that connects people with practices in dentalcorp’s network, patients are virtually screened by local dentists in their province through secure online chat, audio or video channels, where they can describe their symptoms, receive prompt diagnoses and where appropriate, be prescribed medication. If necessary, the dentist will refer the patient to an emergency dental clinic in their area. Consults are offered from 6am to 11pm, with an under 15-minute wait time to speak with a dentist live. Most importantly, the service is completely free to Canadians with dentists across the dentalcorp network volunteering their time and expertise.
With regulatory authorities across Canada ordering dental practices to halt all non-emergency services, thousands of dental offices have temporarily closed and patients are finding it increasingly difficult to quickly and safely connect with a dentist to address their dental needs.
By allowing Canadians to securely connect with a dentist from the comfort of home to discuss their symptoms and determine whether they have a true dental emergency, dentalcorp is helping to keep patients out of emergency rooms while ensuring they have access to care for their urgent dental needs.
“As a leading network of healthcare providers, it is our top priority to ensure the health and wellbeing of our patients, team members and the broader community,” says dentalcorp’s Founder and Chief Executive Officer, Graham Rosenberg. “It is vitally important that we give patients options to obtain the dental care they need while doing our part to help flatten the curve. We’re proud to help Canadians receive virtual care, free of charge from the comfort and safety of their homes.”
dentalcorp is further supporting the dental community through its publicly available toolkit of COVID-19 resources. Those in the dental industry and the public at large can learn more about dentalcorp’s risk management protocols, view interviews with infectious disease experts and leading dental industry professionals, access HR reference materials, patient communication templates, and more at dentalcorp.ca/site/covid-19-resources.
dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical autonomy and professional independence while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.
To view the press release from the source, please click here.
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