There have been numerous videos shared on social medial of individuals entering businesses and refusing to wear a required mask. This has happened at restaurants, stores, and is becoming a common occurrence at dental and medical practices. Whether or not this scene has played out yet at your practice, you should be training your staff on how to best respond when, and if, it does occur.
In many states, masks are currently mandated by law. Additionally, they are recommended by OSHA, CDC and all medical specialty organizations. Whether or not you personally believe masks should be worn, it’s important to know that the wearing of masks, and other recommended precautions, will minimize liability for your practice if a claim is brought against you by a patient or employee who is exposed to COVID-19.
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