Title has nothing to do with the entry, just curious to see who’s reading.
Q&A talks about issues in the management of a dental practice with Peter Gopal, president of Visionary Management, a dental practice management consulting firm based in Pennsylvania. He is a graduate of the Wharton Management Program.
Q: You recently hosted a seminar on dental practice management that promised to reduce canceled appointments by 25 to 50 percent. Are missed appointments really that high?
A: Many dental offices suffer two or three appointment cancels or no-shows a day,some even more. It is a pervasive problem in the industry. The number one cost in running a dental practice is labor (i.e.,payroll). The second highest cost is usually the cost of broken appointments. The time
Image via Wikipedia
lost is irretrievable and the office continues to bear the payroll costs as well as the fixed costs to keep the office open such as rent and electricity.