Artificial intelligence (AI) has seeped into almost every realm of our existence, transforming how we interact with the world. Dentistry has also begun to feel the influence of this burgeoning technology. While AI has the potential to advance dental care dramatically, it simultaneously increases the industry’s exposure to cyber threats. We must ask, “Does the transformative promise of AI outweigh the dark potential of cyber risks?”
The application of AI in dentistry spans from enhanced diagnostics to streamlining administrative tasks. Radiographic and CT scan analyses conducted by AI systems increasingly match the accuracy of human experts, often identifying subtle signs that the human eye can easily miss. Machine learning algorithms can generate preventive care protocols based on patients’ lifestyles, and genetic and environmental factors. Furthermore, routine administrative tasks such as scheduling and reminders can be effectively handled by AI, allowing dental practitioners to devote more time to patient care.
Yet this very potential casts a long and threatening shadow in terms of cyber risks. As AI applications become more entrenched within dental practices, they necessitate the accumulation and analysis of extensive and sensitive patient data. This data includes personal identification, insurance details, and medical histories. While indispensable for AI’s functionality, this essential information is a prime target for cybercriminals.
Given its high value and sensitivity, healthcare data has become the new gold standard for hackers. With stolen data, cybercriminals can engage in many criminal activities ranging from identity theft to insurance fraud and extortion. Consequently, integrating AI in dental practices doesn’t just improve care; it amplifies the risk of data breaches, making cybersecurity an indispensable part of modern dental practice. This is concerning, considering many dental practices already struggle to meet the bare minimum for cybersecurity protection.
Potential cyber risks are not confined to data theft. The complex algorithms that underpin AI applications are often considered “black boxes,” with their decision-making processes difficult to decipher. This opaqueness is particularly concerning when such algorithms are used for critical diagnostic processes. If a cybercriminal can manipulate these “black boxes,” they could potentially influence diagnoses and treatment plans, posing severe health risks to patients.
AI’s role in dentistry is a double-edged sword, offering significant advancements in dental care but also introducing grave cyber risks. However, this isn’t an argument against the use of AI; instead, it’s a call to action. Employee training, robust data protection measures, rigorous cybersecurity protocols, and transparent, explainable AI systems must be the pillars on which we build AI’s integration into dentistry.
AI’s potential in dentistry must be addressed, but the associated cyber threats demand equal attention. Navigating this complex landscape will determine whether AI becomes a powerful ally or a formidable adversary in dental care. Embracing AI but vigilantly guarding against its potential misuse is the challenge that dentistry must meet.
It is now more important than ever to address the human element of cybersecurity. Machines will continue to become better at manipulating devices. However, a well-trained computer user may still be able to create a human firewall, shielding the dental practice from the threats of phishing emails, texts, and websites.
Just as good infection control protocols in a dental practice help safeguard patients’ health, cybersecurity awareness training is a protective shield against digital intrusions that could jeopardize patient data.
About the Author
Anne Genge, Certified Information Privacy Professional, Certified Healthcare Cybersecurity Professional, Certified Healthcare Security Risk Assessment Specialist. Anne is the founder of Myla Training Co., Canada’s first-ever online privacy and cybersecurity training platform for dental professionals. With over two decades of experience, Anne has become a leading expert and trainer in this field. Anne collaborates closely with practice owners, managers, dental teams, and IT providers to ensure the safety of patients and practice data while enabling compliance with privacy regulations. Anne can be reached at anne@myla.training or call 877-363-9229 x702.
