The Power of Experience to Educate and Empower Your Patients
Are you doing all you can to motivate and empower your patients to become actively involved in their dental health? As dental professionals, you … more
customer service
People Buy From People They Trust
Are you using referrals as one of your most successful practice building strategies? One of your patients has just said great things about you, your office … more
Renovating your office and don’t have a clue
Most of us may be practicing longer than we thought thanks to the economy, or not, but the look and feel of our offices are … more
Sun Dental Labs Creates Find A Dentist Directory Program
Sun Dental Labs, a full-service US-based dental lab – has created the Find A Dentist Directory Program for their Sunflex® partial denture product. This is … more
A is for Apple
I am obsessed with Apple as a company, as a culture, as the most innovative business to model in the past century and of course, … more
Excellence through Customer Experience Management
The Customer’s Point of View ANALYSIS BY: Linda McIntosh Introduction How often do we contact customer support thinking that our problems/frustrations are going to be … more