Are you doing all you can to motivate and empower your patients to become actively involved in their dental health? As dental professionals, you are trained to understand the science of oral health. You know how to use the…
Are you using referrals as one of your most successful practice building strategies? One of your patients has just said great things about you, your office and your team. This is an excellent opportunity to take advantage of one of the…
Most of us may be practicing longer than we thought thanks to the economy, or not, but the look and feel of our offices are very much the focus of customer service. As always, in that this week is dedicated…
Sun Dental Labs, a full-service US-based dental lab – has created the Find A Dentist Directory Program for their Sunflex® partial denture product. This is an online database of Sun Dental Labs’ dentists that will be found on www.sunflexpartials.com. “Our…
I am obsessed with Apple as a company, as a culture, as the most innovative business to model in the past century and of course, I dress like Steve Jobs, granted several sizes larger. From Dental IQ – Jul 21,…
The Customer’s Point of View ANALYSIS BY: Linda McIntosh Introduction How often do we contact customer support thinking that our problems/frustrations are going to be solved only to realize it has only just begun? We’ve all been there. When we…
View Print Edition
View Digital Edition
View Special Edition