When lockdowns were first announced, the first question many dentists and business owners had was, “How will I pay the rent?” Unlike staff wages, your place of business could not be furloughed. Rent was due regardless of whether your business…
As we observe more vaccinations being completed and reopenings happening across the country, we can see the end of the COVID-19 pandemic is on the horizon. Now is the time to reflect on what the biggest takeaways have been from…
Over the course of the COVID-19 pandemic, nearly half of dentists implemented teledentistry into their practice. Teledentistry benefitted the dental industry by providing an excellent way to provide care, such as diagnoses, education and treatment planning, to patients while following…
While the telephone remains the most popular way for dental offices to communicate with patients, there is no denying that, as the result of many digital developments, the number of platforms to reach patients has grown. With so many options…
The office manual (or HR manual) is an extremely important practice management tool for you as a practice owner. These manuals should include all the policies and procedures in place at your office and be accessible to the entire team.…
Our survey revealed that returning to work after the shut down last year resulted in over half of staff members feeling highly concerned for their personal safety. However, less than half of patients felt highly concerned returning to their dental…
It’s been over a year since COVID-19 shutdown the world. The closures left many dentists uncertain about their future and finances. In response, the government introduced several financial vaccines, including the Canada Emergency Business Account (CEBA), Canada Emergency Commercial Rent…
There is no doubt in anyone’s mind that the current pandemic has had many negative impacts on dentistry. As discussed last month, revenue has been down while costs are up. Despite the many hurdles you have had to face, we…
The COVID-19 pandemic has had a huge impact on the dentistry industry from the initial lockdown in March 2020 to present day, nearly one year later. According to our survey results, the largest impact of the pandemic on dental practices…
Oral Health is excited to share a first look at part four of our Data Driven Dentistry series! Following the success of our first three comprehensive surveys and the valuable results that were found from surveying both patients and dentists,…
Loyalty Builds Your Practice Our survey results show that the main reason patients remain loyal to their dentist is because they trust them. This proves just how important it is to build strong relationships with patients. The best way to…
Social media is a great way to boost marketing efforts for your practice. The majority of patients use social media on a regular basis with Facebook being the most popular. Once you have created a business account for your dental…
During our research for Data Driven Dentistry, 87% of patients replied that they use Facebook on a regular basis. Of that, only 15% of patients were following their dentist on social media. There is a huge opportunity for dentists to…
Communication is key if you want to develop long lasting relationships with your patients. Good communication can be accomplished by taking the time to speak with patients during their appointments and conducting follow-up phone calls. Using social media is also…
We have already seen how important the content on your website can be when patients are searching for a new dentist. As discussed in March, patients want to see online reviews, services provided and the number of years you’ve been…
There are many reasons for patients to deny treatment acceptance, ranging from cost, time or simply a lack of understanding. Over 50% of patients have said they would be more likely to agree to treatment if their dentist was able…
When conducting our research for Data Driven Dentistry, we found 72% of patients would choose their own dentist to perform a specialized procedure over a specialist, if their dentist had the applicable skills. It makes sense, as patients would spend…
Despite the digital advancements of email, websites and social media, the importance of phone calls remains. When first contacting a dental office, our data shows nearly 75% of patients would prefer doing so by phone. Therefore, you must make sure…
When it comes to searching for a new dentist, our data revealed that a referral from a family member or friend is typically the first step. But step two is a simple Google (or internet) search, which means that your…
According to our survey results, patients have told us that the main reason they will remain with a particular dental practice is because of “the dentist themselves”. An impressive 74 per cent of patients strongly agree that the main reason…
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