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In 2019, Dr Natalia Trisna and Dr Trevor Pinchin, general dentists from London, Ontario took a leave of absence to travel the world and volunteer. Their experiences led them to start The Travelling Dentists, a non-profit organization that aims to…
A woman has filed a complaint with the Montreal police ethics committee after she says she was threatened with arrest and a criminal charge over a disagreement concerning dental fees. “I felt that being a single mother on social assistance…
Chen Zhongwei, 60, suffered massive blood loss from multiple stabs to his head, chest, abdomen, and arms A retired dentist who was stabbed by a former patient has died from his injures according to the Guangzhou hospital treating him, in…
Private equity fund Peloton Capital Management is investing $75-million in national chain 123Dentist Inc., the latest financial player to target dentistry as an industry that’s ripe for consolidation. Peloton, launched last November by veterans of the Ontario Teachers’ Pension Plan…
Event Gathered Oral Health and Disability Stakeholders to Foster Culturally Competent Oral Healthcare for the Disability Community Project Accessible Oral Health at The Viscardi Center, a global public-private partnership that aims to improve access to oral healthcare and improve the…
Bridge to Health was founded in 2012 by six passionate health care professionals brought together by a common desire to provide health care to those in tremendous need. In 2013, Bridge to Health set out with their first team and…
Being a truly great dental practice isn’t just about treating patients — it’s about creating a business that uplifts the lives of all around it. Finding meaningful ways to serve in your community will help you build a practice that…
Change is everywhere and especially in dentistry. How are you adapting to the changes and using them to be more relevant to your patients? Technology, as we all know, is revolutionizing what the dentist is able to accomplish in the…
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The sustained popularity of Facebook as the leading social media network can be effectively leveraged to promote your dental website. In a highly competitive online environment, you need more than just website promotion and internal SEO to reach your target…
DOWNTIME: What happens when patients cancel or just fail to show up? This is especially a problem in hygiene (which patients often skip because, after all to them, “It’s just a cleaning”), but it affects the whole practice. Think of…
The primary goal of your online dental marketing campaign should be to disseminate information, educate the readers and deliver real value. When the focus is on helping the patients through your dental website, blog, social media and other online efforts,…
The traditional model of “dental customer care” has been in place for a long time, and it has seen little real change. It goes like this: modernize the dental office, promote expensive surgical procedures (e.g. implants and smile makeovers), put…
Search engine algorithms have evolved dramatically over the last few years. Following major search engine updates, particularly in the last three years, many of the traditional search engine optimization (SEO) techniques and tactics are no longer relevant. If you continue…
A new American website called End Cavities is actively promoting prevention of dental decay in children. This website is organized by the Children’s Dental Health Project and it is well done and very worthwhile. My guess is that End Cavities…
Three news items crossed my desk in the past month. All seem to point to a future for dentistry which features more specialization around managing the cause of poor oral health. One news item was a video interview with a…
4 ways to enhance patient satisfaction…… Patient communication is more likely to succeed when there are more positive interactions than negative interactions. Luckily, we as humans have a unique ability to turn negative thoughts and emotions into positive ones. Here…
Most independent dental practitioners have their own practice websites, and chances are that you are one of them. Some dentists have installed customized software programs for more effective communication and data storage. Web based solutions and technologies have also evolved…
The March 3, 2016 edition of the New England Journal of Medicine has a provocative article called “Uber’s message for healthcare”. The thrust of this article is summarized below by the Kaiser Foundation: “Unreliable service, inconvenience, uncomfortable surroundings, and high…
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